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DF-FA-030384-Web User Interface-Write Checks ‘blank’ Error when paying vendor
Symptom
Error without any descriptions or titles when attempting to print a Write Check in MIP Modern.
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DF-FA-030385-Web User Interface – MIP Cloud – Effective Date Changes Mid-Transaction Entry
Symptom
When adding additional transaction lines to a saved transaction in MIP Modern the ‘Effective Date’ defaults to the system date rather than following the ‘Document Date’.
Product Line
Why can I not see all of my Aligned Accounts?
Symptom
When I log into the Support Center, I can only see 10 accts and I should have over 500+
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Payroll Calculation Fails Due to Missing Calculation Schedule
Symptom
You can watch our instructional video on Payroll Calculation Fails Due to a Missing Calculation Schedule by clicking here
Supplemental/Regular payroll calculation fails with message “The calculation schedule for the processing group XX is missing. No checks were calculated.”
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535 5.7.139 Authentication unsuccessful
Symptom
We are providing the information in this article as a courtesy to our MIP customers. Assistance with troubleshooting of your Office365 Exchange email settings falls outside of the scope of your MIP Maintenance and Support Agreement.
Unable to send SMTP emails though MIP
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How to address common MIP Workstation Setting change issues
Symptom
Symptom 1: Cannot press Enter to move between fields
Symptom 2: Offsets are not applying when I save
Symptom 3: Recurring entries pop up every time I open MIP
Symptom 4: Save Form Layout settings so the size and/or position of a form or the width or order of columns on forms is kept if they are adjusted and then closed/reopened
Symptom 5: Maximize the Records Per Page on forms
Symptom 6: Highlight Required Fields, to show what information is required on forms
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DF-FA-030389-Invoice must exist as an open item
Symptom
When attempting to import AR receipts into MIP the message ‘Invoice ### must exist as an open item for Customer’ displays.
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