Fundraising 50

This article applies to users logging into MIP Single or Multi Tenant hosting

When logging into MIP Classic the message "File system error (-2147219194) is returned

When logging into MIP Cloud the user receives the message: "The user has no realms"

When MIP or Microix launches, a new subsequent session will open along with a session that appears stuck or frozen.
 

When MIP or Microix launches, a new session will open along with a session which appears stuck or frozen.

After successfully logging into the Customer Portal (portal.mip.com), the user clicks on an icon to launch an application.  The application opens – but then immediately closes.  The application is running on the remote server, but it is inaccessible on the local computer.

This can affect MIP Classic, WorkFlow Modules, and DrillPoint.
 

** Applies to Mac users who access the MIP private cloud **

When logging into portal.mip.com the message:

The "Remote Desktop Connection" Application Cannot Be Started is returned

** Applies to Mac users **

When launching MIP Classic or Fundraising 50 from the MIP Portal the message ‘Microsoft Remote Desktop Quit Unexpectedly’ appears.

Applies to MIP Private Cloud Users

When running subsequent reports and using the Excel button, the message ‘Someone else is working in ‘\\tsclient\C\YourFolderName\YourFileName.xls’ right now.  Please try again later.’ is returned. 

After my Organization was migrated to the Azure server when I try to log in I get a Login Attempted failed message when using a username and password that previously worked.

When launching MIP Fund Accounting, Fundraising 50, DrillPoint, Human Resources (HR), or Microix/Workflow Modules, a message is returned stating:

Windows cannot start the RemoteApp program.

The  following RemoteApp program is not in the list of authorized programs:

<program name>

For Assistance, contact your system administrator