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SCR-Your card was declined; please check the expiration date
Please Note: Troubleshooting your Authorize.net Merchant Account is outside the scope of your Maintenance and Support Contract. For assistance with accessing your Authorize.net Merchant Account please contact Authorize Support: http://www.authorize.net/support/ or your Business Partner for Assistance.
"Your card was declined; please check the expiration date" appears when entering a credit card payment and the organizations merchant is Authorize.net
FAQ-Enabling Authorize.net for Recurring Transactions (CIM)
"An error occurred connecting to Sage Payment Service Updater, Status 404"
How do email confirmations work when a Fundraising Online transaction is processed?
How does user licensing/security function in the Private Cloud?
SCR-Failed Transactions Appear in Recent Responses
Transactions with the error GATEWAY_REPORTED ERROR: INVALID T_TERMINAL_NUBMER appear in Recent Transactions in the Form Overview
How to Update Credit Card Details
SCR-Form was submitted successfully. Please check your email
When attempting to register or donate to a form or campaign the message "Form was submitted successfully. Please check your email" is returned.
FAQ-Is Fundraising Online Europay, MasterCard, Visa (EMV) Compliant
FAQ-Create Campaigns with non-US currencies
DF-M18565-SPS-Unable to View/Update SPS credit card number
SPS - Unable to View/Update SPS credit card number
FAQ – Resolving Suspicious Transactions
[Enterprise] Abila netFORUM Enterprise integration to Sage Payment Solutions SPS Gateway
FAQ – Mastercard Series 2 Compliance
FAQ-Updating Email Confirmations in Paya Virtual Terminal
SCR-Unable to Process Sage Payment Solutions
When selecting Donate Now from the Navigator the message ‘Unable to Process Sage Payment Solutions’ is returned.
Adding ACH To An Existing Merchant Account
DF-FR-23080-Invalid Information Returned When Running Bank/Credit Processing
This issue only applies to Fundraising 50 customer who have their database hosted on the Abila Private Cloud
‘Invalid Information’ is returned when attempting to process Bank/Credit Processing. When ‘Invalid Information’ is returned the user will have to make multiple attempts to process the credit card transactions.
SCR: Our system is having difficulties processing your card
When attempting to process a transaction the message ‘Our system is having difficulties processing your card’ is returned.When attempting to process a transaction the message ‘Our system is having difficulties processing your card’ is returned.
DF-FR-24088-Bank/Credit Processing Returns Invalid Information Message
Recurring Plans, Installment Plans, and one-time transactions created in June 2018 and later return ‘Invalid Information’ when running Bank/Credit Processing
FAQ-Download and Install Sage Exchange Desktop