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Scheduled Report Not Received
Symptom
Reports which are scheduled in Data Management are not received by the recipient.
Product Line
Red door export icon produces thorn character, þ
Symptom
When I export a financial statement using the red door icon
, my .csv includes an odd symbol, ‘þ’

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New install: All “New Criteria” reports are missing criteria and format
Symptom
New install: All “New Criteria” reports are missing criteria and format
Example: Reporting > New Criteria > Biographical > Roster One Across

Example: Reporting > New Criteria > Biographical > Roster One Across

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Printer not active, error code -30
Symptom
When attempting to print to PDF in Fundraising 50 "Printer not active, error code -30" is returned
Product Line
DF-SQLSTATE=21001 String or binary data would be truncated
Symptom
When attempting to save a report or query containing a Defined Field where the name exceeds 40 characters the system returns:

SQLSTATE = 22001
[Microsoft][ODBC SQL Server Driver][SQL Server]String or binary data would be truncated.
No changes made to database.
INSERT INTO "sq_subquery" ( "field_name", "operator", "value1", "value2", "sg_id", "st_id", "db_name", "disp_name", "value1_sql", "value2_sql", "col_type", "sql_op", "picture", "render_sql", "value3_sql", "edit_style", "op_flag", "join_table", "db_name_func", "group_flag", "dfcompare_flag", "editablefield_flag", "joined_table", "joined_field", "dddw" ) VALUES ( 'subquery 881', 'is greater than or equal to', '1000', '', 1390, 7, '881', '2012 Gift $1000 No EAF, Auction, Church, & Comm', '', '', 'AMOUNT', '>= 1000', '', 'normal', '', '', '', '', '', 'N', 'N', 'N', '', '', '' )
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DF-FA-17175-Leave Liability Report Not Sorting Correctly
Symptom
Report not sorting properly
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Attribute Category can be Selected Multiple Times in a Query
Symptom
The system allows for the same Attribute Category to be selected multiple times. When the user saves the report by selecting the Save button the report disappears from the report menu.
When you query in SQL Management Studio using select * from re_report order by name, the report uq_id number has changed from the default to some random number.

To correct the uq_id you must find out what the correct uq_id is in the Training database then run an update script to restore the report in the Standard Reports menu
Product Line
DF-Events Reports-List of Guests by Event-Unduplicated displays attendee name incorrectly.
Symptom
Events Reports-List of Guest by Event-Unduplicated displays attendee name incorrectly. It is shown as lastname;firstname under attendee
Product Line
DF-FA-16135-Filtering by group on Trial Balance returns error
Symptom
Error ‘Column name or number of supplied values does not match table definition.’
Product Line
DF-15763-Solicitation Results by Campaign Returns (Not Responding)
Symptom
The Solicitation Results by Campaign report does not return results in a timely manner when the query contains only a date range.
Product Line
DF-FA-16502-Sign is incorrect for Available Budget when summarizing by a segment on a Detail Budget/Actual Transaction report.
Symptom
Summarizing by a specific segment and not including the GL detail results in an incorrect Available Budget sign.
Product Line
DF-Pledge Payment Reminders List Report showing wrong balances
Symptom
Pledge Payment Reminder List Report/Total Due Payments on this report is not matching the total amount paid in donors records.
Product Line
DF-M16853-Reporting>Run-time options automatically default to destination HTML versus PDF
Symptom
All report’s run-time options automatically default to destination HTML versus PDF




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DF-MTD Comparison by Fiscal Year Bar Graph displays YTD totals rather than MTD
Symptom
Home > Dashboard Report > MTD Comparison by Fiscal Year Bar Graph displays Year to Date Totals rather than Month to Date Totals
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DF-First gift date and last gift date sort options not working on the First, Largest, Last Gift report
Symptom
Navigator > Reports > Financial > First, Largest, Last Gift report does not sort properly when first gift date or last gift dates are chosen as a sort option.



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DF-Unable to Print Card or PDF from Specific Cards
Symptom
Any option selected in Print or PDF, the Donor card will not print to local printer, *.PDF, or *.xps (XPS Document writer)
Product Line
DF-Basic Card Email Address Orphaned in Quick Email
Symptom
Inconsistently the email displayed on the Basic card is orphaned when the Quick Email utility is opened
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DF-FA-18185-Suppress Zero Column Eliminates Columns with Activity that Net to Zero
Symptom
Suppress Zero Column Eliminates Columns with Activity that Net to Zero.
Product Line
DF-FA-19256-Country not printing on the ‘Chart of Accounts’ List Report
Symptom
When running a ‘Chart of Accounts’ List Report, the Country column is blank.
Product Line