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The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

Status Widget Shows Incorrect Progress

Submitted by 179 on Thu, 05/01/2014 - 15:03
Symptom

The Status Widget incorrectly shows campaign progress.

Product Line
Fundraising Online
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FAQ-Configuring the Status Widget for an Advocacy Campaign

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Fundraising Online
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Advocates Personal Images Exceed the Page

Submitted by 179 on Mon, 07/21/2014 - 16:26
Symptom

When advocates upload their personal images the image exceeds the webpage width or the image bleeds onto the form.

Product Line
Fundraising Online
  • Read more about Advocates Personal Images Exceed the Page

Advocate Search Displays Rather Than Personal Advocacy Page

Submitted by 179 on Wed, 06/18/2014 - 13:02
Symptom

The Advocate search box appears rather than the personal Advocacy Center

Product Line
Fundraising Online
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List of Team Members

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Fundraising Online
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Leaving a Team

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Fundraising Online
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Configuring Advocacy Center for Donor Advocate Fundraising

What are the steps to configure the Advocacy Center for donor advocated fundraising?

 

Note: A Campaign, Donation, and Registration form need to be created

1.  Campaign Management> Advocacy

2.

Product Line
Fundraising Online
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FAQ-Designating a General Donation to an Advocate

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Fundraising Online
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Is WIX Compatible With Fundraising Online

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Fundraising Online
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Advocate Notification Email Not Received

Submitted by 179 on Tue, 01/12/2016 - 13:52
Symptom

After registering as an Advocate, Advocate Confirmation Emails are not received

Product Line
Fundraising Online
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FAQ – Updating Forms, Fields, and Widgets After Copying or Importing An Advocacy Campaign

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Fundraising Online
  • Read more about FAQ – Updating Forms, Fields, and Widgets After Copying or Importing An Advocacy Campaign

FAQ – Switch Team Captain On Existing Team

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Fundraising Online
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FAQ - Enabling Recognition Tab on Fundraising Center

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Fundraising Online
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SCR – Some Fundraisers Do Not Appear On The Leaderboard

Submitted by 179 on Mon, 06/12/2017 - 12:12
Symptom

When the Leaderboard is enabled some Fundraisers do not appear in the list of names.
 

Product Line
Fundraising Online
  • Read more about SCR – Some Fundraisers Do Not Appear On The Leaderboard

SCR – Status Widget Displays Incorrect Total

Submitted by 179 on Tue, 06/13/2017 - 17:10
Symptom

The total amount raised on the Status Widget displays the incorrect total amount

Product Line
Fundraising Online
  • Read more about SCR – Status Widget Displays Incorrect Total

DF-FR-23614-You must enter a value

Submitted by 179 on Thu, 04/19/2018 - 12:41
Symptom

When configuring the Team Status widget and selecting Save a message stating ‘You must enter a value’ appears; however, the system doesn’t note which field(s) need values


Product Line
Fundraising Online
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SCR: Team Name is Required on Registration Forms

Submitted by 179 on Thu, 04/19/2018 - 15:21
Symptom

Please note:  Please refer to KB 2416 if you are attempting to enable the Join a Team feature so that fundraisers can join the team of their choice.


When completing a registration form a team name needs to be entered in the Team Name field.
 

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Fundraising Online
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SCR – Additional Donation on Registration Appears as Offline

Submitted by 179 on Fri, 05/18/2018 - 11:06
Symptom

An Additional Donation made on a Registration form appears as Offline in the Fundraisers Commitment Center.

Product Line
Fundraising Online
  • Read more about SCR – Additional Donation on Registration Appears as Offline

FAQ – Creating Tabbed Browsing Using Form Chooser

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Fundraising Online
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FAQ – Allowing Fundraiser Goal Personalization

Submitted by 179 on Mon, 10/24/2016 - 16:03
Symptom
How to allow the Fundraiser to establish goals for the Fundraiser to select and/or allow the Fundraiser to set their own goal.
  1. Select the appropriate Fundraising Campaign
  2. Select Widgets
  3. Commitment Center Widgets>center hyperlink
  4. Goal Personalization>Edit
  5. Allow Changes>Yes
  6. Goal Choices>Add Choice
  7. Enter the number of choices you would like the Fundraiser to select from
  8. In the Fundraiser Commitment Center select Edit
  9. The Fundraiser will be able to select from one of the available Goals, including Custom Goal.
  10. Select Save to save the updated Goal.  Both the Fundraiser Center and the Fundraisers Status widget will display the goal selected by the Fundraiser.
Product Line
Fundraising Online
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SCR – Initial Recognition Not Reflected on Fundraisers Progress Widget

Submitted by 179 on Fri, 09/16/2016 - 10:55
Symptom

After registering to an event as a Fundraiser the registration fee is not tallied on the Fundraisers Status Widget.
 

Product Line
Fundraising Online
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FAQ-Setting a Uniform Goal for Advocates

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Fundraising Online
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DF-24887-Team Status Widgets not rendering

Submitted by 179 on Fri, 05/17/2019 - 10:41
Symptom
When a Campaign is copied and the Team Status widget is configured then deployed to a webpage, the Team Status Widget does not display.

Product Line
Fundraising Online
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AFO Demo Videos

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Fundraising Online
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DF-FR-26340-Blank Fundraiser Team Name

Submitted by 179 on Mon, 10/05/2020 - 17:53
Symptom

After completing the form to join a team, the Team Name is blank in the Team List


Product Line
Fundraising Online
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Product

  • Fundraising Online (28)

Modules/Features

  • Form Display (3)
  • Setup and Configuration (2)
  • SFO Configuration (2)
  • Utilities (2)
  • Administration (1)
  • Campaigns (1)
  • Data Issues (1)
  • Data Management (1)
  • Email Configuration (1)
  • Events (1)
  • Reporting (1)
  • Reports (1)
  • Settings (1)
  • SFO Transaction Import (1)
  • SPS/Sage Exchange Configuration (1)
  • Technical (1)
  • Technical Issues (1)
  • Tools-System (1)
  • (-) Advocacy (28)

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  • 6.0 (1)

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