Answer: 

 

Please note: The Community Brands University training resource is currently only available for these products:

  • MIP Fund Accounting or MIP Cloud (Multi-Tenant or Modern)

  • Fundraising 50

  • Fundraising Online (AFO)

  • Millennium

  • netForum Enterprise

  • netForum Pro


If you need training services for a different product, please consult the Community Brands' main website and choose your product to locate additional resource locations.

This site now uses the same credentials as our Knowledgebase, User Community,  the netFORUM Enterprise Wiki, and Support Portal.  

If you already have a user name and password for one or all of these tools, you may log in to Community Brand University.

Use our Support Center Chat by clicking on Live Chat -online to request a login.
If chat is not available the button will switch to Live Chat -offline leave a message.

  • Enter your information on the chat form and select "Submit" to chat with our team.
  • This chat option is normally available M-F,  8 am to 5 pm CT excluding holidays.
  • The after-hours form will direct your chat message to our team for the next business day.


From the main support page at https://mip.com/support  click the 'Chat now" button under the Chat header.

  • Please choose  'CB University ' from the product radial buttons list and click 'Submit' to enter the chat
  • ​This chat option is available M-F, 8 am to 5 pm CT excluding holidays.
  • After hours from this chat will send you to the Support Center landing page. Click CB University on the right, click 'Sign in' at the top, and then click the Live Chat -offline leave a message  to leave your request


To request a password reset or to update your temporary password sent from NetSuite, click here.

Visit the Community Brands University FAQ  for assistance with registering for classes and other common questions.

If you need further assistance with the Community Brands University training resource, contact our Learning Services team.

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