DF-FA-030371-Someone Else Is Working On \\tsclient\C\FolderName\filename.xls Right Now Please Try Again Later
Applies to MIP Private Cloud Users
When running subsequent reports and using the Excel button, the message ‘Someone else is working in ‘\\tsclient\C\YourFolderName\YourFileName.xls’ right now. Please try again later.’ is returned.
DF-FR-030259-Error Number 35 Error Calling External Object Function mipdatabases at Line 24 in Open Event of Object w_select_mip_database
When selecting the Find button on the Gift Export setup screen the message Error Number 35: Message: Error calling external object function mipdatabases at line 24 in open event of object w_select_mip_database is returned
DF-FA-030349-Web User Interface- MIP Modern- Error - ‘Job was not able to be executed’ when running an Unposted General Ledger Transactions report
When running an Unposted General Ledger report in MIP Modern the message “Job was not able to be executed” displays.
DF-FR-27285-Incomplete Data Exported From Table Maintenance
Name and Abbreviation are the only columns exported from the Solicitation table.
Microsoft Remote Desktop Quit Unexpectedly
** Applies to Mac users **
When launching MIP Classic or Fundraising 50 from the MIP Portal the message ‘Microsoft Remote Desktop Quit Unexpectedly’ appears.
Login Attempt Failed using RDP Access after Azure Migration
After my Organization was migrated to the Azure server when I try to log in I get a Login Attempted failed message when using a username and password that previously worked.
Portal.mip.com Hosting Environment Disconnects Me Unexpectedly
The portal.mip.com hosting logs me out unexpectedly.
DF-FR-27257-Unable to Connect to Database Received after v2022 Upgrade
At login as a user other than admin the message:
Unable to connect to the database.
-1 SQLSTATE =37000
[Microsoft][ODBC SQL Server Driver][SQL Server] Cannot open database “Training” requested by the login. The login failed.
Windows Cannot Start The RemoteApp Program
When launching MIP Fund Accounting, Fundraising 50, DrillPoint, Human Resources (HR), or Microix/Workflow Modules, a message is returned stating:
Windows cannot start the RemoteApp program.
The following RemoteApp program is not in the list of authorized programs:
<program name>
For Assistance, contact your system administrator
Why Can I Not See All Support Case History
Log into the Support Center but I don't see all cases for my org.
DF-FA-030377-Web User Interface- Unable to Create Budget Worksheet in MIP Modern
Unable to create budget worksheet in MIP Modern.