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Hosted RDP connects and then the App closes immediately
Symptom
After successfully logging into the Customer Portal (portal.mip.com), the user clicks on an icon to launch an application. The application opens – but then immediately closes. The application is running on the remote server, but it is inaccessible on the local computer.
This can affect MIP Classic, WorkFlow Modules, and DrillPoint.
Product Line
DF-FA-030366-Web User Interface-The message ‘Unable to read Message text for message 554020170’ when running reports in MIP Modern
Symptom
When running reports in MIP Modern the message ‘Unable to read Message text for message 554020170’ displays.
Product Line
DF-FA-030390-Web User Interface- MIP Modern- unable to print large AP check batch
Symptom
When attempting to print a large check batch the dialog box to select format displays and then disappears.
Product Line
Going to Help>View Help in classic MIP results in error
Symptom
Going to Help > View Help in the classic MIP results in the following error.
Product Line
DF-FA-17324-Reconciled Bank Balance Does Not Calculate Correctly
Symptom
Reconciled bank balance not calculating correctly and causing an unreconciled difference.
Product Line
An Error 403 Forbidden Occurred logging into www.portal.mip.com
Symptom
An Error 403 Forbidden Occurred when trying to access www.portal.mip.com
Product Line
DF-FA-030387-Web User Interface – Session expired
Symptom
When actively working in MIP Cloud there are intermittent connection issues with user being returned to the login screen.
Product Line