Removing Stuck EFT or Direct Deposit Items
After creating an ACH or direct deposit file, the items used to create the file do not clear from the window. The items still exist as criteria to select and create a new file. Or the items have cleared but there is a warning telling the user to clear the file.
DF-FA-030343-Web User Interface-Duplicate Documents posted in one Session ID in MIP Cloud
When Posting an API Session (or any transaction type) in MIP Modern multiple documents are posted multiple times within the Session ID.
DF-FA-030378-Line 30 Column A of Form 990X is pulling incorrect information
Column A of the form 990 line 30 is including the previous year ‘change in fund balance’ in addition to the ending balance of the NAE account.
DF-FA-030371-Someone Else Is Working On \\tsclient\C\FolderName\filename.xls Right Now Please Try Again Later
Applies to MIP Private Cloud Users
When running subsequent reports and using the Excel button, the message ‘Someone else is working in ‘\\tsclient\C\YourFolderName\YourFileName.xls’ right now. Please try again later.’ is returned.
Unable to login to MIP Cloud – MFA not taking Authentication Code
When attempting to login to MIP Cloud the following error displays:
DF-FR-030259-Error Number 35 Error Calling External Object Function mipdatabases at Line 24 in Open Event of Object w_select_mip_database
When selecting the Find button on the Gift Export setup screen the message Error Number 35: Message: Error calling external object function mipdatabases at line 24 in open event of object w_select_mip_database is returned
DF-FA-030349-Web User Interface- MIP Modern- Error - ‘Job was not able to be executed’ when running an Unposted General Ledger Transactions report
When running an Unposted General Ledger report in MIP Modern the message “Job was not able to be executed” displays.
DF-FR-27285-Incomplete Data Exported From Table Maintenance
Name and Abbreviation are the only columns exported from the Solicitation table.
Microsoft Remote Desktop Quit Unexpectedly
** Applies to Mac users **
When launching MIP Classic or Fundraising 50 from the MIP Portal the message ‘Microsoft Remote Desktop Quit Unexpectedly’ appears.
Login Attempt Failed using RDP Access after Azure Migration
After my Organization was migrated to the Azure server when I try to log in I get a Login Attempted failed message when using a username and password that previously worked.