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How To Sign Out Of Remote App In AWS
Symptom
When MIP or Microix launches, a new session will open along with a session which appears stuck or frozen.
Product Line
Executive View User Missing Organizations
Symptom
Executive View user in the system has access granted to different organizations under Security>Maintain Users, but is not able to login to all of them.
Product Line
Hosted - 'An Aatrix optional update is available for the hosted environment. Aatrix forms are not available at this time.'
Symptom
Hosted Aatrix Error Messages:
'An Aatrix optional update is available for the hosted environment. Aatrix forms are not available at this time.'
'Aatrix Optional Update for the hosted environment available'
'Aatrix Mandatory update must be performed on hosted environment'
Product Line
DF-FA-030372-Fixed Assets Pre-Transfer fails with error ‘Encountered an improper argument.’
Symptom
When attempting to Pre-Transfer depreciation for a range of Assets the message – ‘Encountered an improper argument’ displays.
Product Line
The "Remote Desktop Connection" Application Cannot Be Started
Symptom
** Applies to Mac users who access the MIP private cloud **
When logging into portal.mip.com the message:
The "Remote Desktop Connection" Application Cannot Be Started is returned
Product Line
Removing Stuck EFT or Direct Deposit Items
Symptom
After creating an ACH or direct deposit file, the items used to create the file do not clear from the window. The items still exist as criteria to select and create a new file. Or the items have cleared but there is a warning telling the user to clear the file.
Product Line
DF-FA-030343-Web User Interface-Duplicate Documents posted in one Session ID in MIP Cloud
Symptom
When Posting an API Session (or any transaction type) in MIP Modern multiple documents are posted multiple times within the Session ID.
Product Line
DF-FA-030378-Line 30 Column A of Form 990X is pulling incorrect information
Symptom
Column A of the form 990 line 30 is including the previous year ‘change in fund balance’ in addition to the ending balance of the NAE account.
Product Line
Unable to login to MIP Cloud – MFA not taking Authentication Code
Symptom
When attempting to login to MIP Cloud the following error displays:
Product Line