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MIP Application Crashes When Attempting to Transfer Fixed Assets to FAS
Symptom
When attempting to transfer fixed assets to the FAS product using the FAS link button, MIP will crash.
Product Line
SCR-Errors received during data entry: "ConnectionWrite", "Communication Link Failure", "Specify Retrieval Arguments", & "Will Shut Down Now."
Symptom
Errors Received during data entry:
Insert Error:
ConnectionWrite (WrapperWrite())
Reference: 01000
DataWindow Error:
Select Error: SQLSTATE = 08S01
[Microsoft][ODBC SQL Server Driver] Communication Link Failure
Specify Retrieval Arguments:
-
Click OK through Specify Retrieval Arguments
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Click OK though Communication Link Failure (appears multiple times)
System Message:
Error Number: 6
Message: Invalid DataWindow row/column specified at line 41 in function wf_donor_report1 of object w_bottom_report.
Abila Fundraising 50 Will Shut Down Now
Product Line
DF-FR-24489-City column not displayed in Export to Excel file from headings specified in Query Browse window
Symptom
The City column does not display in the Export to Excel file from the specified headings in the Query Browse window.
Product Line
How to Find Checks Missing from Bank Reconciliation
Symptom
After importing cleared items into bank reconciliation, some checks and/or vouchers do not appear in a new reconciliation.
Product Line
DF-FA-24503-Aging Date Changes When Aged AP Report Is Copied
Symptom
Copying a default Accounts Payable Aging report does not retain the Aging Date on the Options tab.
Product Line
SCR-Foreign Credit cards intermittently receive INVALID ADDRESS: INVALID C_STATE
Symptom
Foreign donors will sometimes receive INVALID ADDRESS: INVALID C_STATE or INVALID C_ZIPCODE after submitting their online donation.
This symptom occurs when the payment processor is Paya (formerly sagepayments.net).
Product Line
DF-FA-24528-Print Icon Does Not Work in Internet Explorer for Check/W2 History
Symptom
When attempting to print Check History in EWS, nothing prints when selecting the Print Icon.
Product Line
DF-FA-24532-A/R Invoice Detail UDF does not display on Detail A/R ledger and causes ‘multi-part identifier’ error on a Customer Activity report
Symptom
When an A/R Detail UDF is included on the content tab of an Detail A/R Ledger, no data displays for that column. When the AR UDF is included on the Customer Activity Report the error “the multi-part identifier “tblARBGCalcDetailHistory.dCtrIDF” could not be bound. The multi-part identifier “TblARBGCalcDetailHistory.nLineNumID” could not be bound” displays.
Product Line
DF-FA-24534-Drill Down Column Sort/Select in Trial Balance Reports Returns Unhandled Exception Error
Symptom
When using the Drill Down feature in Trial Balance reports and trying to select a filter at the top of the resulting DrillDown display, the error message ‘‘Unhandled Exception has occurred in a component of your application. If you click continue, the application will ignore this error and attempt to continue. Object reference not set to an instance of an object” displays. When Continue is selected, it will repeat the error, continuously.
Product Line
Database Missing at MIP Login Due to it Being in a Recovery Pending State
Symptom
When logging into MIP, you no longer see the option for your database in the dropdown. If you go into SQL Server Management Studio, you see your database in a (Recovery Pending) state.
Product Line
SCR-Report returns “No Results Found” although recent transactions exist that meet the report filters.
Symptom
Report returns “No Results Found” although recent transactions exist that meet the established report filters.
Product Line
DF-FA-24553-EWS Check/W2 History Showing Incorrect Pay Period After Mass Update
Symptom
The Pay Period From Dates are displaying 12/28/1899 to 12/28/1899 on the EWS Check/W2 History report.
Product Line
DF-FA-24554-Vendor Activity Report combines expense amounts when the same invoice number and dates are used
Symptom
The Vendor Activity Report displays one row per invoice with a column for expenses. However, when multiple invoices for a specific vendor are keyed using the same document/effective date and Invoices number, the amount displayed in the Expense column represents the total of all the invoices while still retaining a row for each individually entered invoice.
Product Line
DF-FA-24558-Unposted General Ledger Transaction report returning multiple Transaction Sources when filtering
Symptom
When running the Unposted General Ledger Transactions report filtered for a session ID that was used for two different transactions sources, but different session dates, the report returns both transactions sources on the report.
Product Line
Paya Merchant Status Page
Symptom
If you are a Paya customer and are having issues with processing transactions you can check the Paya Status Page to determine if there is an outage or intermittent issues occuring.
Paya can be contacted at 877-470-4001 if you have any questions or need further assistance with payment processing
Product Line
DF-23106-M24571 - 404- Error generated editing reports-Solicitation Detail and Solicitation Summary
Symptom
404- Error generated editing reports-Solicitation Detail and Solicitation Summary
Product Line
DF-FA-24574-Copy from Field in Set Up Account Level Security has a Character Limit of Fifteen Characters
Symptom
When selecting a user ID with over fifteen characters in the ‘copy from’ field in Copy Account Level Security the system returns an error message stating: “Copy From ID <username> exceeds the maximum length of 15 characters. Enter Copy From ID equal to or less than 15 characters.”
Product Line
DF-FA-24575-Typing a Customer ID in Charge Codes does Not Display Customer Name
Symptom
Customer Name does not populate when typing in the Customer ID in Enter One-Time Recurring Charges.
Product Line