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When I log in to the KB and click on 'My Account' there is an Edit tab that opens a page to update or change my password. However, it doesn't seem to work. Why can't I update my password here?
My organization has MIP in one branch office and we use another product in our other location. These offices have their own Customer Accounts.
Why am I not able to view or post to both Communities?
Why do I receive "Access Denied" when I log in to the Knowledgebase?
Attempted access to the Knowledgebase produces an "Access Denied" error or "You are not authorized to view this page" error in Chrome.