Answer

 

Where can I update my email address with Community Brands?

  • Email addresses cannot be shared by multiple contacts.

  • Email addresses cannot be changed online for the Support Center, KB, User Community, and Community Brands U.

  • We have 3 options for updating this information:

  1. Use Support Chat

  2. Log a ticket requesting an update from the Support Center

  3. During support hours you can call 800-945-3278 press 1, enter your account ID, and then press 0 to leave your message requesting this update. After hours you can contact Support Triage

 
If you need to update your email address for the Multi-Tenant Cloud, you can do so from the Customer Portal.
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