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New HR user receives error when logging in
Symptom
A new HR Management user receives the following error when trying to login.
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Slow Response in Select AP Invoices
Symptom
Select AP invoice refresh process running slowly
Product Line
DF-FA-030350-Field length is incorrectly displayed in Organization Information Field Lengths
Symptom
After moving to the MT Cloud, Field Length values changed for the Accounts Receivable Billing Module.
Product Line
DF-FA-030360- “Exception of type ‘System.OutOfMemoryException’ was thrown.’ “ when accessing Audit
Symptom
When attempting to access the Summary Organization Audit an out of Memory message displays.
Product Line
DF-FA-030386-Error on every Item of a payroll check when attempting to transfer Payroll to Accounting
Symptom
When attempting to Transfer or Pre-Transfer from Payroll to Accounting, pages of errors are returned referencing Distribution Codes, Earnings, Taxes, etc. for every employee.
Product Line
DF-FA-030382-Unable to Transfer Fixed Assets --Incorrect Syntax Near C
Symptom
When attempting to transfer disposals the message ‘Incorrect syntax near ‘C’ is returned
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Issues with printing from MIP
Symptom
When printing from the hosted MIP classic, nothing comes out of the printer. Additionally, no error message is presented.
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When looking at Print Set up, selecting the device you want as your default printer. You can see the Print Driver that the printer would be using.
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How To Sign Out Of Remote App In AWS
Symptom
When MIP or Microix launches, a new session will open along with a session which appears stuck or frozen.
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Executive View User Missing Organizations
Symptom
Executive View user in the system has access granted to different organizations under Security>Maintain Users, but is not able to login to all of them.
Product Line
Hosted - 'An Aatrix optional update is available for the hosted environment. Aatrix forms are not available at this time.'
Symptom
Hosted Aatrix Error Messages:
'An Aatrix optional update is available for the hosted environment. Aatrix forms are not available at this time.'
'Aatrix Optional Update for the hosted environment available'
'Aatrix Mandatory update must be performed on hosted environment'
Product Line