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DF-FR-27285-Incomplete Data Exported From Table Maintenance
Symptom
Name and Abbreviation are the only columns exported from the Solicitation table.
Product Line
Microsoft Remote Desktop Quit Unexpectedly
Symptom
** Applies to Mac users **
When launching MIP Classic or Fundraising 50 from the MIP Portal the message ‘Microsoft Remote Desktop Quit Unexpectedly’ appears.
Product Line
Login Attempt Failed using RDP Access after Azure Migration
Symptom
After my Organization was migrated to the Azure server when I try to log in I get a Login Attempted failed message when using a username and password that previously worked.
Product Line
Portal.mip.com Hosting Environment Disconnects Me Unexpectedly
Symptom
The portal.mip.com hosting logs me out unexpectedly.
Product Line
DF-FR-27257-Unable to Connect to Database Received after v2022 Upgrade
Symptom
At login as a user other than admin the message:
Unable to connect to the database.
-1 SQLSTATE =37000
[Microsoft][ODBC SQL Server Driver][SQL Server] Cannot open database “Training” requested by the login. The login failed.
Product Line
Windows Cannot Start The RemoteApp Program
Symptom
When launching MIP Fund Accounting, Fundraising 50, DrillPoint, Human Resources (HR), or Microix/Workflow Modules, a message is returned stating:
Windows cannot start the RemoteApp program.
The following RemoteApp program is not in the list of authorized programs:
<program name>
For Assistance, contact your system administrator
Product Line
Why Can I Not See All Support Case History
Symptom
Log into the Support Center but I don't see all cases for my org.
Product Line
DF-FA-030377-Web User Interface- Unable to Create Budget Worksheet in MIP Modern
Symptom
Unable to create budget worksheet in MIP Modern.
Product Line
DF-FA-030384-Web User Interface-Write Checks ‘blank’ Error when paying vendor
Symptom
Error without any descriptions or titles when attempting to print a Write Check in MIP Modern.
Product Line
DF-FA-030385-Web User Interface – MIP Cloud – Effective Date Changes Mid-Transaction Entry
Symptom
When adding additional transaction lines to a saved transaction in MIP Modern the ‘Effective Date’ defaults to the system date rather than following the ‘Document Date’.
Product Line
Why can I not see all of my Aligned Accounts?
Symptom
When I log into the Support Center, I can only see 10 accts and I should have over 500+
Product Line