DF-FA-030377-Web User Interface- Unable to Create Budget Worksheet in MIP Modern
Unable to create budget worksheet in MIP Modern.
DF-FA-030384-Web User Interface-Write Checks ‘blank’ Error when paying vendor
Error without any descriptions or titles when attempting to print a Write Check in MIP Modern.
DF-FA-030385-Web User Interface – MIP Cloud – Effective Date Changes Mid-Transaction Entry
When adding additional transaction lines to a saved transaction in MIP Modern the ‘Effective Date’ defaults to the system date rather than following the ‘Document Date’.
535 5.7.139 Authentication unsuccessful
We are providing the information in this article as a courtesy to our MIP customers. Assistance with troubleshooting of your Office365 Exchange email settings falls outside of the scope of your MIP Maintenance and Support Agreement.
Unable to send SMTP emails though MIP
Hosted RDP connects and then the App closes immediately
After successfully logging into the Customer Portal (portal.mip.com), the user clicks on an icon to launch an application. The application opens – but then immediately closes. The application is running on the remote server, but it is inaccessible on the local computer.
This can affect MIP Classic, WorkFlow Modules, and DrillPoint.
DF-FA-030366-Web User Interface-The message ‘Unable to read Message text for message 554020170’ when running reports in MIP Modern
When running reports in MIP Modern the message ‘Unable to read Message text for message 554020170’ displays.
DF-FA-030390-Web User Interface- MIP Modern- unable to print large AP check batch
When attempting to print a large check batch the dialog box to select format displays and then disappears.
Going to Help>View Help in classic MIP results in error
Going to Help > View Help in the classic MIP results in the following error.
An Error 403 Forbidden Occurred logging into www.portal.mip.com
An Error 403 Forbidden Occurred when trying to access www.portal.mip.com
DF-FA-030387-Web User Interface – Session expired
When actively working in MIP Cloud there are intermittent connection issues with user being returned to the login screen.
DF-FA-030397-Suspense Line Items are deleted after creating Bank Reconciliation ID for the next period
When entering a Suspense item in MIP Cloud, and then starting a new bank reconciliation for the next month without locking the first bank reconciliation, all suspense Items are deleted from the first Reconciliation ID and the second Reconciliation ID.