Hosted RDP connects and then the App closes immediately

Submitted by Rachel_Ryan on
Symptom

After successfully logging into the Customer Portal (portal.mip.com), the user clicks on an icon to launch an application.  The application opens – but then immediately closes.  The application is running on the remote server, but it is inaccessible on the local computer.


This can affect MIP Classic, WorkFlow Modules, and DrillPoint.