MIP Fund Accounting

Using an image larger than the maximum size settings of 204x85 causes the logo to be distorted

Unable to edit the Scheduled appointments in HR that contains an apostrophe in the Action Type Title or Notes field. tsbSave-Click: Incorrect syntax near ‘s’. is returned.

Customers downloading the RDP to log into MIP classic not receiving the download. 

We are providing the information in this article as a courtesy to our MIP customers. Assistance with troubleshooting of your Office365 Exchange email settings falls outside of the scope of your MIP Maintenance and Support Agreement.

Unable to send SMTP emails though MIP

Users resetting their passwords are getting an error occurred while processing your request.

Symptom 1: Cannot press Enter to move between fields
 
Symptom 2: Offsets are not applying when I save
 
Symptom 3: Recurring entries pop up every time I open MIP

Symptom 4: Save Form Layout settings so the size and/or position of a form or the width or order of columns on forms is kept if they are adjusted and then closed/reopened

Symptom 5: Maximize the Records Per Page on forms

Symptom 6: Highlight Required Fields, to show what information is required on forms