When importing Fixed Assets, OA GL Account Type are imported with no error message. These GL types cannot be selected during manual setup of Asset Types.
A vendor that is not set to receive a 1099 generates an error when attempting to pay using Manual A\P Check. When paying using system generated check, no error is received
IMPORTANT DISCLAIMER: We are providing the information in this article as a courtesy to our EWS customers. Assistance with installation or troubleshooting of 3rd party applications such as Microsoft SQL and SQL Server Management Studio falls outside of the scope of your Abila Maintenance and Support Agreement. If you should require additional assistance with your Microsoft SQL or SQL Server Management Studio, please contact your Abila Business Partner. If you do not have an assigned Abila Business Partner, you can contact Abila Sales (800-647-3863) for information on business partners in your area.
After updating EWS to 2020.2, the following error is received after being prompted to change the password:
When reopening an unposted CD/cash disbursement session, there appears an error: “This Check ID XXXX has already been used for Session ID YYYY.” even though the Check number has never been used before. User is unable to reopen or edit the session to change the check number.
After upgrading MIP Fund Accounting to version 2020.2 and attempting to login the following message displays:
Cannot open database 'NpsSqlSys'. The owner of this database is not set to user 'NpsAdmin'. Change the owner of this database to 'NpsAdmin' in SQL Server. See Resolution Section.
After upgrading MIP Fund Accounting to version 2020.3 and attempting to login the following message displays:
Process FAILED. Scroll up to check the individual task status. Click Finish to exit dialog.
After clicking finish the following NpsSMOError ExecuteNonQuery failed for Database ‘NpsSqlSys’ error message is displayed and when clicking OK to the message displayed below an error displays that the upgrade was not successful.
OR
After upgrading MIP Fund Accounting to version 2020.3 and attempting to login the following message displays:
NpsSMOError ExecuteNonQuery failed for Database ‘NpsSqlSys’. An exception occurred while executing a Transact-SQL statement or batch. User does not have permission to perform this action. Contact your Technical Support representative.
When installing DrillPoint, either the DrillPoint Admin module or a DrillPoint Workstation, Error 1001 appears stating it was unable to connect to an MIP database, and make sure to install an MIP workstation on the machine, even through there is an MIP workstation installed on that machine.
When exporting an Expanded GL report to Excel in MIP Modern, the Microsoft Excel message is displayed, ‘We found a problem with some content in xxxxx.xlsx. Do you want us to try and recover as much as we can? If you trust the source of this workbook, click Yes.’