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DF-FA-030398-Help documentation pointing to Abila website
Symptom
When accessing Help in MIP the user is directed to documentation.abila.com.
Product Line
Unable to login to MIP – Multi-Tenant Hosting : CheckConn message
Symptom
When attempting to login to MIP via the Customer portal the following message displays:
CheckConn: The transaction log for database xxxx_sys’ is full due to ‘OLDEST_PAGE’.
Product Line
DF-FA- 030424 – Hosted- Unable to create account – The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters
Symptom
New user is unable to set up her EWS account – The system does not recognize the password as a correct format password.
Product Line
Unable to Connect to SQL Server in MIP Private Cloud Environment
Symptom
Attempting to Connect to the MIP Private Cloud and getting an error message “Unable to Connect to SQL server”
Product Line