MIP Cloud/Login.mip.com

When attempting to print AP checks in MIP Cloud Modern for Vendors that are paid electronically, a Print Notification window will come up saying “0 checks will be processed for this run.  Estimated pieces of stock:0  Total Amount: $0”.  When the user clicks Ok, a screen will come up saying “No events to report”
     
When the user clicks Close Preview, the message will come up saying “Did all checks print correctly?”  If they click No, a reprint screen will come up with no items to select, making Yes the only option to click, finalizing the session.

My connection to the MIP Private Cloud gets disconnected or dropped either randomly or after a short period of time. This disconnection is not associated with a specific action in the software.

Navigate to ews.mip.com and select the "Account Setup" button.

Enter the required information; employees should be provided with the organization ID and employee ID.  Then press "Create or Update".

To log in, enter the user ID with @organizationID on the end.

NOTE: It is recommended to not use special characters such as [' ()*&^!#\/;] in the Employee ID as it can cause login issues for the employees in EWS.

The error message ‘An Internal Server Error: Internal Error. The error was logged with the reference#E_635744615450736714’ is received when trying to run a saved report that uses a custom format.

After changing  organizations, the error message ‘An error occurred on the server.  The details of the error are:  Could not locate unexpired trusted ticket…” displays and the user is unable to view the Trend Analysis. 

When clicking on MIP Cloud Modern from within Accounting (MIP Cloud Classic) and entering login credentials, the credentials disappear but no program will open.