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Entry Missing Wage Code
Symptom
When saving a Leave Entry in EWS, the user receives an error message stating that the entry is incomplete and missing a Wage code although a wage code was selected in the dropdown menu.
Product Line
DF-FA-14089-Slow response to display the CIE grid
Symptom
It took over 30 seconds for the application to display the CIE grid after selecting “Choose Items/Encumbrances” for any Vendor ID
Product Line
MIP Fund Accounting screen draws improperly
Symptom
Unable to view Session ID field on transfer to accounting screen, unable to use Copy Posted Document or Reverse Posted Document menu, or on the login screen, the Organization field is above the User Information fields
Product Line
DF-FA-14166-An ENL which does not refer to an ENC will cause integrity failure when ENC Rebuild is run.
Symptom
After running DIC’s it was noted that ENC41 and ENC 42 failed. The encumbrance rebuild was run and DIC’s were run again. ENC 38 then failed. Subsequent re-running of the rebuild failed to correct the issue.
Product Line
RemoteApp Disconnected
Symptom
When attempting to login to www.portal.mip.com the message:
RemoteApp Disconnected:
Your computer can’t connect to the remote computer because an error occurred on the remote computer that you want to connect to. Contact your network administrator for assistance.
Product Line
DF-FA-27240-Juneteenth is missing from Bank Holidays
Symptom
Under Organization>Setup Modules>Electronic Funds Transfer, Juneteenth is not listed as a default Holiday.
Product Line
DF-FA-030317-Posted General Ledger Transaction report exported to Excel incorrectly formats columns
Symptom
When exporting to excel a Posted General Ledger Transaction report that contains a number UDF, the items are formatted as a date rather than a number.
Product Line
“Check Address code 'Main' is invalid” when importing or posting A/P Invoices or attempting to print A/P Checks.
Symptom
When importing or posting A/P Invoices, or When attempting to print an APS session in MIP, you receive an error notice that Check Address code “Main” (or other code) is invalid.
Product Line
SCR - MIP Cloud Screen Appears Blank After MFA Code Is Entered
Symptom
After entering the MFA Code in MIP Cloud the screen appears blank
Product Line
The session ID did not increment correctly
Symptom
I used the keyboard shortcut (Shift +), and the system assigned an unexpected session ID. How can I change this?
Product Line
MIP Slowness or Crashes, Closing the Program Unexpectedly Common Causes
Symptom
While working in MIP Fund Accounting, the program is either running slower than expected or has closed unexpectedly.
Product Line
'RemoteApp Error' Error When Logging Into Classic
Symptom
MT Hosting user can log into portal.mip.com but receives an error after starting the RDP process.
Windows cannot start the RemoteApp program.
The following Remote App program is not in the list of authorized programs:
MIP Fund Accounting(MFA)
For assistance, contact your system administrator
Product Line
Unable to Create Path attempting to Enable Attachments
Symptom
After enabling attachments in Organization > Attachments > Set Up Locations, there is an error message: The application was either unable to create the path or could not find the path.
Product Line