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E-req Cannot be Voided Because it Contains Items That Have Been Included in an Open Purchase Order or Shipping Ticket
Symptom
Attempting to void a Ereq and getting error message
Requisition number ###### cannot be voided because it contains items that have been included in a purchase order or shipping ticket.
Product Line
Clearing an Item in Bank Rec Increases the Unreconciled Difference by that Amount
Symptom
In Bank Rec I have an unreconciled difference equal to an outstanding item. When I clear that item in Bank Rec the unreconciled difference increases by that amount.
Product Line
Printed Address Error when updating Vendor Information
Symptom
Receiving the following error in MIP or MIP Cloud when updating Vendor Information and unable to save edits.
Error in MIP, the classic user interface:
Error in MIP Cloud, the modern user interface:
Product Line
How to Dispose of an Asset without Taking Additional Depreciation
Symptom
1. From the Depreciation tab of the asset ID, set the salvage value of the asset = the remaining amount to depreciate.
2. From the Depreciation tab of the asset ID, set the life of the asset = months depreciated.
3. Dispose of asset under Activities>Fixed Assets>Enter Disposals.
The remaining value will be booked to a gain/loss account.
A JV may be needed to correct the entry for desired result.
Product Line
Reprint Pay Stubs missing a specific pay date’s payroll check/voucher number
Symptom
When using the reprint pay stubs feature within MIP Payroll, a check/voucher number for a specific pay date/employee ID is not appearing in the drop-down list.
Product Line
Hosted - RDP will not run
Symptom
Customers downloading the RDP to log into MIP classic not receiving the download.
Product Line
Image logo distorted in EWS
Symptom
Using an image larger than the maximum size settings of 204x85 causes the logo to be distorted
Product Line