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How to Resolve “The backup was unsuccessful. An exception occurred while executing a transact-SQL statement or batch. 1117 The request could not be performed because of an I/O device error" causing MIP>File>Backup to fail
Symptom
Symptom: “The backup was unsuccessful. An exception occurred while executing a transact-SQL statement or batch. 1117 The request could not be performed because of an I/O device error" causing MIP>File>Backup to fail
Cause: The Error Code 1117 is referred from MIP but is generated by the Windows operating system, and it is caused by I/O (Input/Output) throughput issues with the storage hardware--either the disk or the controller that it is attached to. It cannot be resolved from MIP or by MIP Support.
Resolution: It is an issue with the hardware or 3rd party storage device/driver and falls outside the Abila M&S Scope of Support. This document and links are provided as a courtesy to our customers. Contact your IT Support and have them login to the MIP Server and run diagnostics on the impacted partition where MS SQL Server backups are located.
See Macrium Reflect Knowledge Base article for troubleshooting details, link:
https://knowledgebase.macrium.com/display/KNOW80/Error+Code+1117+IO+error#:~:text=Error%20code%201117%20is%20generated,the%20disk%20for%20possible%20errors.
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How to Edit path to Attachment Locations in >Organization>Attachments>Setup Locations if application is slow or hangs while editing.
Symptom
Unable to edit path to Attachment locations in >Organization>Attachments>Setup Locations, as the application appears to hang/freeze, slowing or preventing editing in the workstation app.
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NpsSqlSys database missing within DrillPoint Admin Module
Symptom
The NpsSqlSys database is not available to add within the DrillPoint Admin module.
Traditionally, once the DrillPoint Admin module is installed, the admin logs into it, uses the keyboard command: Control + Shift + Alt + H and it allows an icon to appear stating “Add New DP Client.” Once that is chosen, the NpsSqlSys database can then be selected and installed, per the screenshot above. However, there are times where the NpsSqlSys database may not appear.
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1099-NEC form for 2021 changes
Symptom
The forms I purchased for 2021 1099-NEC do not match.
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How to resolve error: “This Check ID XXXX has already been used for Session ID YYYY.”
Symptom
When reopening an unposted CD/cash disbursement session, there appears an error: “This Check ID XXXX has already been used for Session ID YYYY.” even though the Check number has never been used before. User is unable to reopen or edit the session to change the check number.
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DF-FA-26941-HR-Payroll Distribution Percentage Does Not Match HR
Symptom
Updating the Units and allocation of the Employee Distribution in HR > Payroll Timesheets, intermittently results in percentages that do not equal 100% and may also contain one or more blank rows.
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DF-FA-26991-Statement of Revenue and Expenses by Period incorrect when Forecasting is used
Symptom
When using a forecasting multiplier of 1 in a Statement of Revenue and Expenditures by Period, incorrect results are returned.
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DF-FA-27022-REST API will not install if MIP is not installed on C drive
Symptom
Question: When MIP workstation is installed on any other drive letter but the C drive, why does the install of the Rest API give me this error message.
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DF-FA-26910-Settings from the ‘Reports’ tab of Customize Workstation settings are not applied
Symptom
Selections made on the Reports tab of Customize Workstation settings are not being applied. Users can see all reports available.
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DF-FA-26893-Display Vendor Balances ‘print out’ missing Information
Symptom
When printing a summary report from display Vendor Balances, the resulting report is not including all the information displayed on the screen
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DF-FA-26838-Same Item from one E-Req can be selected in two different References
Symptom
Same Item from one E-Req can be selected in two different Purchase Order References
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