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How to resolve error: “This Check ID XXXX has already been used for Session ID YYYY.”
Symptom
When reopening an unposted CD/cash disbursement session, there appears an error: “This Check ID XXXX has already been used for Session ID YYYY.” even though the Check number has never been used before. User is unable to reopen or edit the session to change the check number.
Product Line
Message 'Cannot open database NpsSqlSys' after upgrading
Symptom
After upgrading MIP Fund Accounting to version 2020.2 and attempting to login the following message displays:
Cannot open database 'NpsSqlSys'. The owner of this database is not set to user 'NpsAdmin'. Change the owner of this database to 'NpsAdmin' in SQL Server. See Resolution Section.
After upgrading MIP Fund Accounting to version 2020.3 and attempting to login the following message displays:
Process FAILED. Scroll up to check the individual task status. Click Finish to exit dialog.
After clicking finish the following NpsSMOError ExecuteNonQuery failed for Database ‘NpsSqlSys’ error message is displayed and when clicking OK to the message displayed below an error displays that the upgrade was not successful.
OR
After upgrading MIP Fund Accounting to version 2020.3 and attempting to login the following message displays:
NpsSMOError ExecuteNonQuery failed for Database ‘NpsSqlSys’. An exception occurred while executing a Transact-SQL statement or batch. User does not have permission to perform this action. Contact your Technical Support representative.
Product Line
DrillPoint Error 1001: Failed to Connect to MIP Database – Be sure to have an MIP workstation installed.
Symptom
When installing DrillPoint, either the DrillPoint Admin module or a DrillPoint Workstation, Error 1001 appears stating it was unable to connect to an MIP database, and make sure to install an MIP workstation on the machine, even through there is an MIP workstation installed on that machine.
Product Line
DF-FA-25650- Export to Excel Produces Errors on Certain Expanded GL Reports
Symptom
When exporting an Expanded GL report to Excel in MIP Modern, the Microsoft Excel message is displayed, ‘We found a problem with some content in xxxxx.xlsx. Do you want us to try and recover as much as we can? If you trust the source of this workbook, click Yes.’
Product Line
DF-FA-26335-MIP Modern – Cash Receipts - Unable to choose the Customer when the Vendor and Customer have the same ID Code
Symptom
When entering Cash Receipts in MIP Modern, if a Vendor and Customer have the same ID code the system displays the Vendor Name as selected rather than the Customer Name
Product Line
DF-FA-26305-Oveflow Checks not handled properly In MIP Modern
Symptom
In MIP Modern overflow checks do not indicate they need multiple pages of check stock and the system records them under the first not the last check number.
Product Line
DF-FA-26229-Unable to Save Changes to Statement Format
Symptom
When attempting to edit/add/delete from Statement Format and clicks Save he receives an error ‘Couldn’t find a match for the mover item: [FSFMT_CREATETOTALS] with keys: {“FSFMT_CT_ITEMID”.44054 577663735,”FSFMT_CT_OUTLINEID”.44054577661381}
Product Line
DF-FA-26449- Security Report, Group ID filter fails to filter
Symptom
Message ‘There are no records available for the selected criteria’ when running a security report filtered by a group.
Product Line