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DF-FA-26720-Cannot manually enter offset details in Modern for ARC – AR receipt
Symptom
Using the Modern UI and creating an AR cash receipt (ARC), user is unable to manually enter the offset account. The user cannot manually enter the document number or select the document number from the dropdown in the transaction grid entry form.
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Budget Worksheet Missing Account Code Titles
Symptom
Titles are missing from the Budget Worksheet after entering segment codes.
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DF-FA-26764-Balance Sheet Incorrect when Include Unposted Transactions is Checked
Symptom
Balance Sheet totals are incorrect if include ‘Unposted Transactions’ is checked.
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Login loop on MIP workstations
Symptom
We are providing the information in this article as a courtesy to our MIP customers. Assistance with troubleshooting of your firewall settings falls outside of the scope of your MIP Maintenance and Support Agreement.
After logging into MIP, workstations experience a login loop where the login screen returns for some databases. This does not occur when launching MIP on the server. Only on workstations.
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HTTP Error 401.2 – Unauthorized when accessing EWS after update
Symptom
When attempting to access your custom EWS url or localhost/ews, you receive the following error:
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“Main: Configuration system failed to initialize” error, after HR installation
Symptom
After instaling HR Management, you receive the below error message when you attempt to open HR or MIP. This is before you see the log in window.
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Databases are missing in DrillPoint when creating FRO’s
Symptom
While creating an FRO in DrillPoint, the Organization dropdown is missing databases.
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DrillPoint Reports Missing from Excel
Symptom
Add-In for the DrillPoint Reports tab consistenetly/continuously removes itself from Excel or if it still does not appear after following the steps below:
Go in to Excel>File>Options
Click Add-ins and in Manage: Select COM Add-ins, then Click Go
Check the box for DrillPoint Reports (Excel 2010) and Click OK
Logout and Back in to Excel and DrillPoint Reports is still missing.
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DF-FA-26829-When a large report contains data that spans more than two tables/tabs when the red door export to .XLS is used, the remaining tables/tabs are blank
Symptom
When a larger report is exported to .XLS using the red door, the first two tables/tabs will populate with data, however if more data is available, the remaining tabs will be blank and not populate that data.
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DrillPoint Reports: Failed to connect to MIP databases.
Symptom
After upgrading MIP, DrillPoint stops working with the error: "DrillPoint Reports⚠ Failed to connect to MIP databases.”
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DF-FA-26480-Error ‘Invalid object name’ running Quick Check/Transaction Register
Symptom
When running the payroll report Quick check/Transaction Register the message ‘Invalid object name ‘tblPRHistDirectDep’. displays.
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W2 Warning about Box 3 and 7 Social Security Wages in Aatrix
Symptom
Running W2’s in Aatrix and getting warning message:
Box 3 (social security wages) + Box 7 (social security tips) x 6.2% must be within $1 of Box 4 (social security withheld).
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