Answer
Issue: When accessing a database in HR, you receive the following error:
ERROR: You have zero number of active employees allowed based on your current product license.
Please contact your MIP Certified Business Partner or MIP Customer Support at 800-945-3278 for more information.
If you believe that you are receiving this message in error please go to HR>Help>Activate License to reallocate your active employee count to this database.
Answer: The HR database has no licenses assigned. To resolve follow the instructions in the error:
Go to HR>Help>Activate License to reallocate your active employee count to this database.
If you are in the MIP Cloud, please contact MIP Customer Support at 800-945-3278.
ERROR: You have zero number of active employees allowed based on your current product license.
Please contact your MIP Certified Business Partner or MIP Customer Support at 800-945-3278 for more information.
If you believe that you are receiving this message in error please go to HR>Help>Activate License to reallocate your active employee count to this database.
Answer: The HR database has no licenses assigned. To resolve follow the instructions in the error:
Go to HR>Help>Activate License to reallocate your active employee count to this database.
If you are in the MIP Cloud, please contact MIP Customer Support at 800-945-3278.
Article Type
Product Info
Product Line
MIP Fund Accounting
Product Module/Feature
HR Management
Product Version
2020.3
2020.2
2020.1
2019.3
2019.2
2019.1
2018.1
Ranking