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DF-FA-030358-Web User Interface-Quick Check/Transaction Register prints paychecks on two
Symptom
The Quick Check/Transaction Register output extents columns to two pages in MIP Modern.
Product Line
How to setup EWS employee access on MIP Hosted Environment
Symptom
Navigate to ews.mip.com and select the "Account Setup" button.
Enter the required information; employees should be provided with the organization ID and employee ID. Then press "Create or Update".
To log in, enter the user ID with @organizationID on the end.
NOTE: It is recommended to not use special characters such as [' ()*&^!#\/;] in the Employee ID as it can cause login issues for the employees in EWS.
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DF-FA-030316-Web User Interface—MIP Modern-Internal Server Error when attempting to clear items in Bank Rec
Symptom
When attempting to clear items in Bank Rec in MIP Modern, the message ‘Internal Server Error Internal Error.’ Displays.
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DF-FA-030304-Web User Interface-Internal Server Error when saving changes to Financial Statement format
Symptom
When saving the changes to a financial statement format, the system spins for a several seconds, then fails and throws an Internal Server Error: Internal Error. The error was logged with the reference #E_c691bea7-edcf-461f-9d29-e6e7efc878e9
Product Line
MIP Fund Accounting screen draws improperly
Symptom
Unable to view Session ID field on transfer to accounting screen, unable to use Copy Posted Document or Reverse Posted Document menu, or on the login screen, the Organization field is above the User Information fields
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RemoteApp Disconnected
Symptom
When attempting to login to www.portal.mip.com the message:
RemoteApp Disconnected:
Your computer can’t connect to the remote computer because an error occurred on the remote computer that you want to connect to. Contact your network administrator for assistance.
Product Line
MFA 404 'Uh oh' Error
Symptom
When Clicking on link in email received to setup Error 404 'Uh oh' is received.
Product Line
DF-FA-030286-Web User Interface-Combining Balance sheet report returns error ‘Could not set the report items.’
Symptom
When attempting to run a Combining Balance sheet in MIP Modern the error message ‘Could not set the report Items’ displays.
Product Line
SCR - MIP Cloud Screen Appears Blank After MFA Code Is Entered
Symptom
After entering the MFA Code in MIP Cloud the screen appears blank
Product Line