Fixed Assets Creates One Month of Depreciation but Updates ‘Months Depreciated’ by 2 Months
Symptom
Depreciation transfer records one month of depreciation in the general ledger, but updates the assets’ months depreciated field by two months.
Product Line
“Sage MIP has encountered a problem and needs to close” message appears when application is launched
Splash Screen Hangs Indefinitely
Symptom
When you try to launch the application the splash screen comes up, but the application never loads. No error messages are displayed.
Product Line
DF-HR-18490- Age Displays Incorrectly on the Personal Tab
Symptom
If the employee birthdate is within several days of today’s date the Age field on the personal tab will display the new age rather than the correct/exact age.
Product Line
Error “The SQL Server <Servername\SQL Instance Name> has been located on your network. However, this application was unable to establish a valid connection.“
Symptom
When launching Abila Fund Accounting workstation, the user gets a message: Unable to Connect to SQL Server <server>\<Sql Instance>
Or they may receive the message below:
Or they may see the following error message: Login failed for user "NpsAdmin'
Product Line
Custom Formats Missing After Upgrade or Reinstall
Symptom
After an upgrade or reinstallation of the server, custom check formats created with the Forms Designer module are missing.
Product Line
Bank Reconciliation section does not display balances when typing in Reconciliation Date
Symptom
When I type in my reconciliation date when starting a bank rec, the Reconciliation section does not display balances, whereas if I select the date, it does.
Product Line
Unable to remove Zero dollar Purchase Order line from CIE grid after Receiving
Symptom
After receiving on a purchase order line item that has a quantity with a zero dollar amount, you are unable to use it on an AP invoice or otherwise clear it from the CIE grid without adjusting receiving.
Product Line
Unsupported Amounts Show in Unposted Encumbrance Column of Check Budget/Encumbrance Balances Screen
Symptom
In E-req, customer is using the check budget/encumbrance balance button and getting a value in the unposted encumbrance column. There are no unposted encumbrances.
Product Line