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User Not Found When Logging into HR Management
Symptom
When logging into HR Management, the error message “The User not found” appears.
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How do I remove the dollar sign when printing AP checks?
Symptom
When printing checks, the system is printing the numeric Document Amount with a leading dollar sign. However, the check stock already has a dollar sign on it. How can I have the system print without the leading dollar sign?
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Importing Bank Reconciliation Does Not Clear Items in Bank Reconciliation but Shows Items in Cleared Status on Reports
Symptom
After importing cleared items to the bank reconciliation, some or all the checks and vouchers are not showing as cleared on the bank reconciliation.
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The net of the Accounts Payable - Vendor detail transaction lines does not equal the document amount
Symptom
When saving an A/P invoice, the user receives an error message that the net of the detail transaction lines does not equal the document amount. However, the document amount aligns with the CR/DR totals at the bottom of the screen.
MIP Cloud – Web Interface:
MIP – Classic Interface:
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DF-FA-030244-Web User Interface-Statement of Revenue and Expenditure Report Exports to PDF with GL Title and GL Code Overlapping
Symptom
In MIP Modern the Statement of Revenue and Expenditures export to PDF with the GL Title and GL Code overlapping.
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DF-FA-27072-Bank Reconciliation showing Reconciliation ID’s ‘Locked/Unlocked’ simultaneously
Symptom
Bank Reconciliation ID’s that show as ‘Locked’ from the search window show as ‘Unlocked’ once selected.
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Release of Password Authorization
Question: I have lost the password for User ID ADMIN. We have successfully upgraded, but can't unlock users or change rights assignments. Is there a default password set when the software is upgraded? If not, how can I get the Admin password reset?
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Total on Combining Report is Incorrect
Symptom
A new segment is missing from combining reports.
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Multi-Tenant Hosted - GMAIL recipient has failed SMTP error 550-5.7.26
Symptom
MIP online hosted Customers using our Hosted SMTP server email settings found in https://kb.communitybrands.com/article/what-smtp-settings-do-i-use-abila-private-cloud, may find Gmail is rejecting emailed Payroll Vouchers or other emails where the “From” address is from your domain.
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