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Image logo distorted in EWS
Symptom
Using an image larger than the maximum size settings of 204x85 causes the logo to be distorted
Product Line
Rest API Service will not start, 1064 error code
Symptom
When starting the Rest API service, you receive an error message:
Error 1064: An exception occurred in the service when handling the control request.
Product Line
SMTP Failure : Net_io_connectionclosed
Symptom
We are providing the information in this article as a courtesy to our MIP customers. Assistance with troubleshooting of your Office365 Exchange email settings falls outside of the scope of your MIP Maintenance and Support Agreement.
Customers using Office365 Exchange email can experience this error message when sending email in MIP.
The system has detected a connectivity issue that affects the ability to send emails.
Failure sending mail. Unable to read data from transport connection:net_io_connectionclosed.
Product Line
DF-FA-27152-EWS – Error ‘Could not load file or assembly 'MipActivBridge.DLL' or one of its dependencies. The specified module could not be found’
Symptom
If the X64 C++ redistributable is not present, browsing localhost/ews after installing 2021.2 will result in the error ‘Could not load file or assembly 'MipActivBridge.DLL' or one of its dependencies. The specified module could not be found’.
Product Line
DF-FA-27155-API UDF causing MIP to close
Symptom
MIP will unexpectedly close when entering Accounts Payable Invoices when a User Defined Field is present.
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DF-FA-27232-‘Copy Closing Account Assignments’ Displays Status not Title
Symptom
When copying ‘Closing Account Assignments’ the Status displays rather than the Fund Code Name.
Product Line
DF-FA-27237-Error CCF is not Attached to SQL Server When User’s Login is a Windows User
Symptom
Erroneous error message ‘…CCF is not attached to SQL Server.’ when using Data Consolidation.
Product Line
DF-FA-27260-HR-Unable to edit scheduled actions in HR-tsbSave_Click: Object reference
Symptom
Unable to edit the Scheduled appointments in HR that contains an apostrophe in the Action Type Title or Notes field. tsbSave-Click: Incorrect syntax near ‘s’. is returned.
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DF-FA-27248- 1095 information not pulling into Aatrix
Symptom
When accessing the 1095-C forms in Aatrix, not all selections are pulling into the grid.
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DF-FA-27250- ‘Invalid column name' when modifying an asset
Symptom
When attempting to update information on any asset, the message’ Invalid column name ‘UDF description here’ displays.
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DF-FA-27261-Payroll Pay Code history report is pulling the same GL code for Expense and Liability code
Symptom
GL Expense Account Code and the GL Liability Account Code are pulling the same GL code onto the Pay Codes Payroll report.
Product Line
DF-FA-27264-EWS W2/check stubs show repeating account numbers
Symptom
When accessing EWS historical checks, the same account information is listed for all rows in the Deposit Type section.
Product Line
DF-FA-27158-Aatrix not Pulling Address and State Info into 1099 MISC
Symptom
Address Information not pulling into the Aatrix 1099 Grid.
Product Line