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Fully Liquidated Encumbrances with Unassigned Vendor Still Show on Aged Encumbrance Report
Symptom
An encumbrance coded to the vendor “Unassigned” was fully liquidated but it is still showing up as outstanding on the Aged Encumbrance report.
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DF-FA-21873-Dots print in place of letters when emailing AR Invoices
Symptom
When emailing AR invoices, the format replaces some letters with dots on the emailed format.
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Unable to check Required checkbox for Table in Fundraising 50
Symptom
Attempt to check Required checkbox in a table returns the following message: “This field cannot be required because there are saved cards that contain no value in this field.”
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DF-FA-23597-Help Menu Display in Forms Designer shows incorrect delete icon
Symptom
The help documentation shows a different icon for delete than the Find screen. Help shows a red X while the Find screen has a red dash for delete.
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DF-FA-23600-Budget Worksheet Report drops second column when exporting
Symptom
When exporting the Budget Worksheet report to Excel, the second column of the report is missing.
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DF-FA-23341-Scheduler Not Displaying Scheduled Tasks for All Users
Symptom
Tasks scheduled by other users do not show up for all users to view.
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DF-FR-23603-Search feature is non-functional in online help and returns “No topics found.”
Symptom
Search feature is non-functional in online help and returns “No topics found.”
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DF-FR-23604-Unable to check Required checkbox in Tables
Symptom
When Required is checked “This field cannot be required because there are saved cards that contain no value in this field.”
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DF-FR-23614-You must enter a value
Symptom
When configuring the Team Status widget and selecting Save a message stating ‘You must enter a value’ appears; however, the system doesn’t note which field(s) need values
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SCR: Team Name is Required on Registration Forms
Symptom
Please note: Please refer to KB 2416 if you are attempting to enable the Join a Team feature so that fundraisers can join the team of their choice.
When completing a registration form a team name needs to be entered in the Team Name field.
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DF-FA-23623-Large negative number of estimated pieces of check stock when printing APS checks
Symptom
When printing Accounts Payable checks, the system estimates -100760043 pieces of check stock are required for printing one check.
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DF-FR50 Private Cloud-23628-Running Quick Merge Returns Microsoft and System Messages
Symptom
Please Note: this issue affect Fundraising 50 Private Cloud customers. If you are not a Fundraising 50 Private Cloud customer, but are receiving this message, please contact Support at 800-945-3278 for assistance.
When attempting to create a Quick Email>Custom Merge a Microsoft Word message referencing macro content is returned followed by an FR50 System Message:
The function you are attempting to run contains macros or content that requires macro language support. When this software was installed, you (or your administrator) chose not to install support for macros or controls.
Error Number: 39
Message: Error accessing external object property activedocument at line 11 in function of_getsectiontext of object n_cst_ole_word
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DF-FA-23643-HR-Distribution Code can be save when less than 100%
Symptom
Editing Employee Distribution Information in HR > Payroll Timesheets allows the associated Payroll Distribution code to be saved when the total is less than 100%.
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Multiple CCD or PPD Batches in an EFT for AP ACH file
Symptom
When I create an EFT for AP file the system is creating multiple batches within that file. Sometimes my bank has issues with this. Why is happening and how do I fix it?
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