DF-FA-030320-Unable to see entire Authenticator Passcode entry screen
Unable to see the entire Authenticator Passcode entry screen. As shown in image below.
DF-FA-26229-Unable to Save Changes to Statement Format
When attempting to edit/add/delete from Statement Format and clicks Save he receives an error ‘Couldn’t find a match for the mover item: [FSFMT_CREATETOTALS] with keys: {“FSFMT_CT_ITEMID”.44054 577663735,”FSFMT_CT_OUTLINEID”.44054577661381}
Multi-Tenant Hosted - GMAIL recipient has failed SMTP error 550-5.7.26
MIP online hosted Customers using our Hosted SMTP server email settings found in https://kb.communitybrands.com/article/what-smtp-settings-do-i-use-abila-private-cloud, may find Gmail is rejecting emailed Payroll Vouchers or other emails where the “From” address is from your domain.
DF-FA-030350-Field length is incorrectly displayed in Organization Information Field Lengths
After moving to the MT Cloud, Field Length values changed for the Accounts Receivable Billing Module.
DF-FA-030343-Web User Interface-Duplicate Documents posted in one Session ID in MIP Cloud
When Posting an API Session (or any transaction type) in MIP Modern multiple documents are posted multiple times within the Session ID.
Unable to login to MIP Cloud – MFA not taking Authentication Code
When attempting to login to MIP Cloud the following error displays:
DF-FA-030349-Web User Interface- MIP Modern- Error - ‘Job was not able to be executed’ when running an Unposted General Ledger Transactions report
When running an Unposted General Ledger report in MIP Modern the message “Job was not able to be executed” displays.
Microsoft Remote Desktop Quit Unexpectedly
** Applies to Mac users **
When launching MIP Classic or Fundraising 50 from the MIP Portal the message ‘Microsoft Remote Desktop Quit Unexpectedly’ appears.
Login Attempt Failed using RDP Access after Azure Migration
After my Organization was migrated to the Azure server when I try to log in I get a Login Attempted failed message when using a username and password that previously worked.
Portal.mip.com Hosting Environment Disconnects Me Unexpectedly
The portal.mip.com hosting logs me out unexpectedly.
Windows Cannot Start The RemoteApp Program
When launching MIP Fund Accounting, Fundraising 50, DrillPoint, Human Resources (HR), or Microix/Workflow Modules, a message is returned stating:
Windows cannot start the RemoteApp program.
The following RemoteApp program is not in the list of authorized programs:
<program name>
For Assistance, contact your system administrator