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Database fails to upgrade to 2013.4 on a second attempt
Symptom
If the database fails to upgrade to 2013.4 on the first attempt for any reason (e.g.: lack of free disk space on server or log file growth has been restricted), it will not upgrade successfully on a second attempt after fixed the original issue
Product Line
Splash Screen Hangs Indefinitely
Symptom
When you try to launch the application the splash screen comes up, but the application never loads. No error messages are displayed.
Product Line
“Sage MIP has encountered a problem and needs to close” message appears when application is launched
DF-FA-26981-Error ‘NpsAc32.exe – System Error- edgegdi.dll was not found’ when using Abila MIP Workstation Update Tool
Symptom
The Error ‘NpsAc32.exe – System Error: The code execution cannot proceed because the edgegdi.dll was not found. Reinstalling the program may fix this problem.’ Displays when using the Abila MIP Workstation Update tool. Some
Windows 10 or Server 2019 machines contain a version update the causes this error on download and/or install.
Product Line
Connection / Login Errors-login failed for user ‘millennium_admin’
Symptom
The following examples demonstrate a few of the various errors encountered:
- Millennium connection fails upon Log On or launching utilities
- Several different errors can be encountered depending on how the user is attempting to connect to Millennium (Client/Browser interface, utilities)
- Page Cannot be Displayed
- Page Cannot be Found
- Accessing Millennium via the Browser
- Login failed for user ‘millennium_admin’
- HTTP 500 – The website cannot display the page
- Error while trying to retrieve text for error ORA-01017 Driver’s SQLSetConnectAttr failed
- Log In Failure. ORA-01017: invalid username/password; logon denied Driver’s SQLSetConnectAttr failed
- Trying to run the SetYearsParameters.exe utility
- Unable to get system information as millennium_admin
- Log In Failure
Product Line
Error during logon or constituent search "Millennium error - Couldn't find UserView"
Symptom
Upon logging in as SA or Millora, error message "Couldn't find UserView" occurs.
Product Line
Internal - Custom Fields Tables couldn’t be created successfully
Symptom
After user login “Upgrade error: Custom Fields Tables couldn’t be created successfully” appears.
Product Line
A problem occured with SQL Server
Symptom
During installation "Abila Fundraising 50 Server 2014 Setup: A problem occured with SQL Server" was returned.
Product Line
DF-FA901-Unable to launch application with SQL 2012 SP1
Symptom
Upon launch workstation produces an error "Abila MIP Administration Application has stopped working" due to a SQL SMO error when using SQL 2012 SP1
Product Line
SQL Server Does Not Exist or Access is Denied
Symptom
During the installation Fundraising 50 an error message appears stating:
A problem occurred with SQL Server.
Error Details:
[Microsoft][ODBC SQL Server Driver][Shared Memory]SQL Server does not exist or access denied
Product Line
Navigator does not refresh following viewing reports from the Reporting menu
Symptom
After running reports that display to screen (pdf, html, etc) the navigator is showing the reporting groups and does not refresh to the navigator.
Product Line
Critical update for Abila MIP v2014.0, v2014.1, v2014.2 and v2014.3
Symptom
Updating Tax ID may cause unanticipated results for some users.
Product Line