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Conversion Utility returns a Bulk Load Data Conversion Error
Symptom
During the conversion of an 8.X database to version 8.1 or higher, the Conversion Utility produces an error message and the database will not convert (upgrade).
The error screen is similar to this:
As noted in the above screenshot, the Table Referenced (in this example - name) and the Row Referenced (in this example - 4147) will vary dependent upon the conversion issue.
Product Line
Why does the system return incorrect results when I attempt to find Constituents who have not given to a particular solicitation, campaign, fund etc or who have not attended a particular event?
Symptom
No matter how I create my query, the system returns Constituents who have given gifts or attended an event even though my query clearly states Solicitation or Event is NOT equal to XXXXX.
Product Line
DF-FR-26982-Not Processed Displays on Real-Time Split Gift Credit Card Transactions
Symptom
When a Split Gift credit card transaction is processed in Real-Time is processed through Fundraising 50, only one of the many transactions displays Processed. The other transactions display Not Processed.
Product Line
DF-FR-26993-The Default Merge Definition For This Report Has Been Deleted
Symptom
After a series of report updates to an existing Saved Report, the Options in the Custom Constituent and Custom Gift Export File report are removed. The message ‘The default merge definition from this report has been deleted. Clock on Change Fields button to select an existing or create a new one’
Product Line
DF-FR-26995-Financial Summary by Gift Code Displays Incorrect Donor Count Total
Symptom
The Donor Count column on the Financial Summary by Gift Code Report displays the incorrect amount when more than two Solicitations are in the list
Product Line
Query Results Not Returned when Name Exceeds Field Length
Symptom
The system returns no results when querying for a value in the Name field that exceeds the field length
Product Line
Internal - Custom Fields Tables couldn’t be created successfully
Symptom
After user login “Upgrade error: Custom Fields Tables couldn’t be created successfully” appears.
Product Line
A problem occured with SQL Server
Symptom
During installation "Abila Fundraising 50 Server 2014 Setup: A problem occured with SQL Server" was returned.
Product Line
DF-FR-23528-There are some reports that might not return no data if this Category is changed
Symptom
When attempting to add an Attribute to System Options, an error is returned
Product Line
SQL Server Does Not Exist or Access is Denied
Symptom
During the installation Fundraising 50 an error message appears stating:
A problem occurred with SQL Server.
Error Details:
[Microsoft][ODBC SQL Server Driver][Shared Memory]SQL Server does not exist or access denied
Product Line