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DF-County Fields Sorted By County Rather Than State
Symptom
County Field sort - alpha by county rather than State, then county
Product Line
DF-Quick Email Displays Incorrect BCC Address
Symptom
From the Private Cloud, when sending an email via Quick Email the Email Address the Donor receives displays NPSUser@sagenpshosting.com rather than the email address entered in Email Addressing Options.
Product Line
Error Message: Application requires exclusive use of the database
Symptom
Multi-user license indicates limit is reached when only one user is logged in.
Login error: The Fundraising 50 application requires exclusive use of the database, and the following user is currently logged in to the database: <username>. The user must log out of the database and open the application again, or log in as a different user.
Product Line
INTERNAL ONLY - The INSERT statement conflicted with the FOREIGN KEY constraint “fk_gift_import_id”
Symptom
When transactions are imported from Abila Fundraising Online the following message is returned:
Insert Error
The INSERT statement conflicted with the FOREIGNKEY constraint “fk_gift_import_id”. The conflict occurred in the database “your database name”, table “dbo.import”, column “import_id”
Reference 23000
Insert Error
The INSERT statement conflicted with the FOREIGNKEY constraint “fk_gift_import_id”. The conflict occurred in the database “your database name”, table “dbo.import”, column “import_id”
Reference 23000
Product Line
Upgrade Error message - import_map_detail table couldn't be successfully updated
Symptom
Upon logging into the FR50 database after an upgrade, the following error is received:
![](/sites/kb/files/ue01.png)
Selection of "OK", allows login to proceed but the error is received upon each subsequent login
Product Line
Volunteer card - Employer Name field: Existing Constituent record not found (Also Resume card - Professional Experience )
Symptom
When entering a known employer name in the Employer Name field on the Volunteer card, user receives message:
“No Constituents by that name were found. Would you like to add this constituent now?”
![](/sites/kb/files/vc01.png)
Product Line
Unable to logon to a MAPI Mail Session Unknown Error
Symptom
When attempting to use Quick Email or Email in Reporting the system returns "Unable to logon to a MAPI mail session. Unknown error"
Product Line
GL Export to MIP Fund Accounting results in error message: FR50.exe has stopped working
Symptom
Attempt to run GL Export to MIP Fund Accounting the process times out with error:
FR50.exe Has Stopped Working
Product Line
DF-Name displays incorrectly in constituent record on the Guest list
Symptom
When registering new guest on the event card in constituent record the name comes out incorrectly. It is shown as lastname;firstname under All Registered Guests.
![](/sites/kb/files/guestlist1.png)
Product Line
DF-Events Reports-List of Guests by Event-Unduplicated displays attendee name incorrectly.
Symptom
Events Reports-List of Guest by Event-Unduplicated displays attendee name incorrectly. It is shown as lastname;firstname under attendee
Product Line