Portal.mip.com Hosting Environment Disconnects Me Unexpectedly
Symptom
The portal.mip.com hosting logs me out unexpectedly.
Product Line
DF-FA-030397-Suspense Line Items are deleted after creating Bank Reconciliation ID for the next period
Symptom
When entering a Suspense item in MIP Cloud, and then starting a new bank reconciliation for the next month without locking the first bank reconciliation, all suspense Items are deleted from the first Reconciliation ID and the second Reconciliation ID.
Product Line
DF-FA-030387-Web User Interface – Session expired
Symptom
When actively working in MIP Cloud there are intermittent connection issues with user being returned to the login screen.
Product Line
Going to Help>View Help in classic MIP results in error
Symptom
Going to Help > View Help in the classic MIP results in the following error.
Product Line
DF-FA-030390-Web User Interface- MIP Modern- unable to print large AP check batch
Symptom
When attempting to print a large check batch the dialog box to select format displays and then disappears.
Product Line
Hosted RDP connects and then the App closes immediately
Symptom
After successfully logging into the Customer Portal (portal.mip.com), the user clicks on an icon to launch an application. The application opens – but then immediately closes. The application is running on the remote server, but it is inaccessible on the local computer.
This can affect MIP Classic, WorkFlow Modules, and DrillPoint.
Product Line
DF-FA-030343-Web User Interface-Duplicate Documents posted in one Session ID in MIP Cloud
Symptom
When Posting an API Session (or any transaction type) in MIP Modern multiple documents are posted multiple times within the Session ID.
Product Line