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MIP Cloud/Login.abilaonline.com

DF-FA-27258-Web User Interface- Internal Server Error after period of inactivity

Symptom: 

After a period of inactivity in MIP Modern the error message ‘Internal Server Error: Internal Error. The error was logged with the reference #E_a15da567-fb9b-431c-8d36-05a1c16ad93e’ displays and then returns user to login screen.

Product Line: 
MIP Cloud/Login.abilaonline.com

MIP Cloud - Web User Interface - How to Copy a Posted Journal Voucher

Product Line: 
MIP Cloud/Login.abilaonline.com

MIP Cloud - Web User Interface - How to Reverse a Posted Journal Voucher

Product Line: 
MIP Cloud/Login.abilaonline.com

SCR: Unable to connect to SQL Server: “\1190015-(servername)”

Symptom: 

When attempting to login to Fundraising 50 the following message is returned:
 

Unable to connect to SQL Server: “\1190015(servername)”
Please verify that SQL Server “\1190015-servername” is running ad the SQL Browser Service is Started
Execute...

Product Line: 
MIP Fund Accounting
MIP Cloud/Login.abilaonline.com
Fundraising 50

Multi-Tenant Hosted - GMAIL recipient has failed SMTP error 550-5.7.26

Symptom: 

MIP online hosted Customers using our Hosted SMTP server email settings found in https://kb.communitybrands.com/article/what-smtp-settings-do-i-use-abila..., may find Gmail is rejecting emailed...

Product Line: 
MIP Fund Accounting
MIP Cloud/Login.abilaonline.com

How to Change the Database Being Used by the Rest API for the Multi-Tenant Cloud

Product Line: 
MIP Cloud/Login.abilaonline.com

Multi-Tenant Cloud Only Classic Interface -Printer Always Defaults Back to Fax

Symptom: 

When logged into MIP Cloud Classic and trying to print to or set a default local printer, it always reverts to a Fax version of that printer.

Product Line: 
MIP Cloud/Login.abilaonline.com

DF-FA- 27241-Web User Interface -MIP Modern Gives Error When Selecting Attachment

Symptom: 

Unable to download linked attachment from MIP Modern. The following blank dialog box is displayed with the word Error and ok.

Product Line: 
MIP Cloud/Login.abilaonline.com

DF-FA-27249-Web User Interface-MIP Cloud Unable to Filter Reports on UDF

Symptom: 

When editing a report in MIP Modern to add a UDF to the filter tab, the message ‘The read process cannot be executed. The lookup id segment code is invalid’ is returned and the filter criteria is unavailable.

Product Line: 
MIP Cloud/Login.abilaonline.com

DF-FA-Web User Interface-27008-MIP Modern - Running Reports Returns ‘No events to report’

Symptom: 

Any report (including default reports) run in Customers MIP Cloud returns with error “No events to report.’

Product Line: 
MIP Cloud/Login.abilaonline.com
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