DF-Customer Portal-27115/030281-‘An error occurred while processing your request’ when attempting to reset password

Submitted by Stacie_Ray on
Symptom

When attempting to reset the password via the sent email at abilonline.com, the message ‘Error.  An error occurred while processing your request.’ displays.

'RemoteApp Error' Error When Logging Into Classic

Submitted by Deanna_Page on
Symptom

MT Hosting user can log into portal.mip.com but receives an error after starting the RDP process.

 

Windows cannot start the RemoteApp program.

The following Remote App program is not in the list of authorized programs:

MIP Fund Accounting(MFA)

For assistance, contact your system administrator

1

 

DF-FA-030361-Web User Interface – MIP Cloud- Delay when selecting/running Expanded GL

Submitted by Stacie_Ray on
Symptom

When attempting to Select (and then run) an Expanded General Ledger report in MIP Modern there is an extreme ‘lag’ or slowness.  Once the report is selected and completes, additional slowness or lag is observed when viewing the pages of the report.