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DF-PRO: Country sporadically changes to 'Canada'.
Symptom
Sometimes when viewing the addresses associated to a CRM record the country will appear as Canada by default.
Product Line
DF-PRO: 21893 - Pro-rated membership leaving a balance due
Symptom
Clients that created membership renewal orders in the eWeb are being charged a pro-rated membership amount on their credit card. Because of this it is adding an open order to their account and keeping the invoice open with a balance due.
Product Line
DF-PRO Bundle Pricing is not over-riding the original product price.
Symptom
When purchasing a bundle setup in NetForum Pro the system is reverting the bundle price back to the total price for all the bundle components. For instance, If you have a bundle with 2 shirts for $25 but they are listed as $15 each, then the system will revert the bundle price to $30 if you get 2 shirts instead of the intended $25.
Product Line
Reporting > Report submission to the queue freezes system
Symptom
Report submission to the queue freezes system (system wide problem affects all users)
Product Line
DF-M7741-Issues with Membership Data (Hard vs Soft Money) After Millennium Upgrade
Symptom
Membership transactions are not linking correctly
Gift Membership Entered Before Millennium Upgrade from 7.8.4 to 2013.5
Membership link to gift giver’s record
Gift giver’s dues links to membership and recipient’s dues row
Gift recipient’s dues links to gift giver
Gift Membership Entered After Millennium Upgrade from 7.8.4 to 2013.5
Membership now links to recipient’s dues row
Gift recipient’s dues row links to membership and gift giver’s dues
Gift Membership Entered Before Millennium Upgrade from 7.8.4 to 2013.5
Membership link to gift giver’s record
Gift giver’s dues links to membership and recipient’s dues row
Gift recipient’s dues links to gift giver
Gift Membership Entered After Millennium Upgrade from 7.8.4 to 2013.5
Membership now links to recipient’s dues row
Gift recipient’s dues row links to membership and gift giver’s dues
Product Line
AWS – Aatrix eFile blocked by IE enhanced security
Symptom
You are logged into the AWS Cloud environment and are efiling in Aatrix. You get an error from Internet Explorer. “Content within this application coming from the website listed below is being blocked by Internet Explorer Enhanced Security Configuration.”
Product Line