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SCR – Unable to Find Printers in Printer Menu in the Private Cloud
Symptom
When using Google Chrome or Mozilla Firefox and accessing Fundraising 50 in the Private Cloud, printers are not accessible.
Product Line
RemoteApp Disconnected
Symptom
When attempting to login to www.portal.mip.com the message:
RemoteApp Disconnected:
Your computer can’t connect to the remote computer because an error occurred on the remote computer that you want to connect to. Contact your network administrator for assistance.
Product Line
Windows Cannot Start The RemoteApp Program
Symptom
When launching MIP Fund Accounting, Fundraising 50, DrillPoint, Human Resources (HR), or Microix/Workflow Modules, a message is returned stating:
Windows cannot start the RemoteApp program.
The following RemoteApp program is not in the list of authorized programs:
<program name>
For Assistance, contact your system administrator
Product Line