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DF-Customer Portal-030344-Audit Log no longer recording information
Symptom
No entries since April 3rd are being written to the Audit tab in the Customer Portal.
Product Line
Error Code 500 when logging in with the REST API for Multi-tenant
Symptom
When logging in to the Multi Tenant Rest Api the end user receives an error code 500
This is typically experienced in Postman when trying to run the login call.
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In post man run your call https://login.mip.com/api/v1/sso/mipadv/login to log in
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Receive the error code 500 when logging in
Product Line
DF-Customer Portal-27115/030281-‘An error occurred while processing your request’ when attempting to reset password
Symptom
When attempting to reset the password via the sent email at abilonline.com, the message ‘Error. An error occurred while processing your request.’ displays.
Product Line
DF-FA-030373-Web User Interface- ’Statement’ Spelling Error on Model Account and Review Assignments screen
Symptom
Incorrect spelling on Model Account for Financial Statement Assignments and the associated grid header.
Product Line
User Not Found When Logging into HR Management
Symptom
When logging into HR Management, the error message “The User not found” appears.
Product Line
How do I remove the dollar sign when printing AP checks?
Symptom
When printing checks, the system is printing the numeric Document Amount with a leading dollar sign. However, the check stock already has a dollar sign on it. How can I have the system print without the leading dollar sign?
Product Line
Printing from portal.mip.com Produces No Results
Symptom
When logged into portal.mip.com and trying to print, it does not produce any results.
Product Line
Importing Bank Reconciliation Does Not Clear Items in Bank Reconciliation but Shows Items in Cleared Status on Reports
Symptom
After importing cleared items to the bank reconciliation, some or all the checks and vouchers are not showing as cleared on the bank reconciliation.
Product Line
DF-FA-030379-Web User Interface- MIP Modern- Exporting the Statement of Activities to PDF results in incorrect column header placement
Symptom
When exporting a Statement of Activities to PDF in MIP Modern, every other page of the exported PDF does not match the print review. The column headers do not match the correct data column.
Product Line