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DF-Name displays incorrectly in constituent record on the Guest list
Symptom
When registering new guest on the event card in constituent record the name comes out incorrectly. It is shown as lastname;firstname under All Registered Guests.
Product Line
Browse Display Columns drop down list contains Blank Value(s)
Symptom
Browse Display Columns dropdown list contains Blank Value(s) or displayed results become visually corrupted.
Product Line
DF-Basic Card Appears With Incorrect Formatting
Symptom
If the first record from the browse list is an Individual card, the Basic card emulates the Individual Basic Card formatting as the user uses the Up/Down Arrow keys to toggle between Records. The same holds true if the first record opened is an Organization record.
Example of an Organization Basic Card emulating an Individual Basic Card.
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DF-Updated Date and Updated By fields on Basic Updated After Global Update
Symptom
When a Contact card is globally added to a group of records, the Updated Date and/or Updated By fields are updated on the Basic card
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SCR - Hourglass Or System Hangs Occurs When Navigating To Certain Cards Or Menus In Fundraising 50
Symptom
When navigating to certain cards or menus within Fundraising 50 an hourglass appears and/or the system seems to hang.
Product Line
DF-FR-23769-Dear field on Basic card incorrectly auto-calculates salutation when editing the prefix field by typing
Symptom
Typing the prefix on the basic card when editing an existing record does not Auto Calculate the salutation correctly, like when Creating a New Constituent and typing the prefix.
Product Line
DF-FR-24097-Default Auto-Membership nonfunctional for Data Entry process and Abila Fundraising Online process
Symptom
Auto-Membership default does not function for Data Entry or Abila Fundraising Online process. Auto-Membership default works as expected in the generic Import Wizard and for Quick Gift
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SCR - Training Database Errors or is Unaccessible in the Private Cloud
Symptom
Training Database Errors or is Unaccessible in the Private Cloud
Product Line
DF-21412-Total Outstanding Balance as of…Totals All Open Balances
Symptom
On the Donor Statement Report, Total Outstanding Balance as of…totals all open Pledges in a Donors record when one of the Pledges in the Gift Date range does not have a Pledge Schedule
Product Line
DF-FR-21231-Salutations defaulted to Use First Name field is overwritten on Save
Symptom
When Salutations are set to Auto Calculate Salutations: Use first name field, creating a new constituent record the salutation will be overwritten with Prefix and Last name on save.
Product Line
SCR-Errors received during data entry: "ConnectionWrite", "Communication Link Failure", "Specify Retrieval Arguments", & "Will Shut Down Now."
Symptom
Errors Received during data entry:
Insert Error:
ConnectionWrite (WrapperWrite())
Reference: 01000
DataWindow Error:
Select Error: SQLSTATE = 08S01
[Microsoft][ODBC SQL Server Driver] Communication Link Failure
Specify Retrieval Arguments:
-
Click OK through Specify Retrieval Arguments
-
Click OK though Communication Link Failure (appears multiple times)
System Message:
Error Number: 6
Message: Invalid DataWindow row/column specified at line 41 in function wf_donor_report1 of object w_bottom_report.
Abila Fundraising 50 Will Shut Down Now
Product Line
DF-24347-H/M ID Number Displays in Hon/Mem Field When Gift card is Printed
Symptom
While creating a new Gift, when the name is created within the Hon/Mem field and saved, the Hon/Mem field will display as expected on the Gift card; however, when the card is printed to the default printer or to a PDF, the Hon/Mem ID number is displayed in the Hon/Mem field rather than the name.
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System Message: The value is currently in use and cannot be deleted
Symptom
I am trying to delete a value from one of my tables and I receive the message: The Value is currently in use and cannot be deleted
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DF-FR-26702-Name Corruption and/or Missing Transaction in Virtual Terminal
Symptom
Transaction overview shows either name corruption or transactions are missing in the list which are found in the Paya Virtual Terminal
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Conversion Utility returns a Bulk Load Data Conversion Error
Symptom
During the conversion of an 8.X database to version 8.1 or higher, the Conversion Utility produces an error message and the database will not convert (upgrade).
The error screen is similar to this:
As noted in the above screenshot, the Table Referenced (in this example - name) and the Row Referenced (in this example - 4147) will vary dependent upon the conversion issue.
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DF-FR-26982-Not Processed Displays on Real-Time Split Gift Credit Card Transactions
Symptom
When a Split Gift credit card transaction is processed in Real-Time is processed through Fundraising 50, only one of the many transactions displays Processed. The other transactions display Not Processed.
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Query Results Not Returned when Name Exceeds Field Length
Symptom
The system returns no results when querying for a value in the Name field that exceeds the field length
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