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DF-21089-Defect Number-Error 39 returned when adding new honor or memory value in table
Symptom
User with Group Access of View and Add does not have the ability to ADD to the table as indicated in access privileges.
Product Line
DF-FR-21143-Fundraising Online Account Key Corrupted
Symptom
The updated Anywhere Private Key delivered from Fundraising Online exceeds the column length in Fundraising 50, causing the field to truncate.
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Gift card not visible in table view
Symptom
Gifts card missing from the Gift Tab table view in constituent record; can only see that a gift has been entered when reviewing the Totals on the Donor Card or the Constituent Giving Summary Report.
Product Line
Unable to Create Export File
Symptom
When attempting to create an Excel File from a report, the following error message appears:
Unable to create the Excel file. The file may be in use. Close Excel and try again.
Abila Multi-Tenant Private Cloud users see KB 9996 for a resolution
Product Line
DF-FR-22036-Receipt Reports incorrectly print eligible amount for gifts with $0.00 eligibility.
Symptom
Receipt Reports incorrectly print eligible amount for gifts with $0.00 eligibility.
Product Line
DF-FR-21641-Deletion of Preferred Name card causes blank Basic Card
Symptom
End user is allowed to delete the only preferred name card and causes the Basic card to be blank. This applies to Individual and Organization record types.
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Abila FR50 Server Install Error: Could not overwrite file....access is denied
Symptom
Abila Fundraising 50 Server Install error received:
Could not overwrite the file โC:\ProgramData\ABILAFR50INSTALLDIR\msifiles\Server.exeโ
Could not overwrite the file โC:\ProgramData\ABILAFR50INSTALLDIR\msifiles\Server.exeโ
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Merge Error-Word could not finish merging these documents or inserting this database
Symptom
FR50 merge process to word returns error: Word could not finish merging these documents or inserting this database. (Exception Code: 0)
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DF-FR-21727- Exporting Pledge Payments to GL returns Error calling external object function mipimport at line 7 in function wf_call_import of object w_mip_export
Symptom
Exporting Pledges to GL returns Error Number 35, Message: Error calling external object function mipimport at line 7 in function wf_call_import of object w_mip_export, Line 7, Script: wf_call_mipimport, Object: w_mip_export
Product Line
Totals displayed on Event Card are not correct
Symptom
Totals on event card do not balance with individual event tabs
Product Line
Error 1919: Error configuring ODBC data source appears during workstation installation
Symptom
An error appears when installing a workstation from FR50 Share > Setup
Product Line
DF-21721-Abila Fundraising Online Data Detail Report is not Expandable
Symptom
When the user selects one of the Abila Fundraising Online Data Details Import Log File, the window briefly opens up to display all of the contents then shrinks to a fixed width. The user is unable to maximize the window to see the entire report or select any of the print options
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Select error: Column lists do not match
Symptom
Select error: column lists do not match is received when running a saved report created from one of the Custom Export file reports.
Product Line
Database Backup or Restore was not successful โ operating system error 5
Symptom
The database backup was not successful: Cannot open backup device [path to backup directory]. Operating system error 5(Access is denied).
OR
The database restore was not successful. The operating System returned the error โ5(Access is denied)โ while attempting โRestoreContainer#ValidateTargetForCreationโ on [path to database files]
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DF-FR-21806-Attribute ID Rather than Attribute Value Appears on Basic
Symptom
When a Discontinued Attribute Value is Displayed on Basic the Attribute ID displays rather than the Attribute Value
Product Line
"Unable to find your Abila Exchange Vault Account" error returned when saving a Gift
Symptom
When saving a gift transaction, a Vault Failure account error is returned:
Unable to find your Abila Exchange Vault Account. Please verify your account information in Setup System Options.
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FR-21851-Receipt Summary Report Incorrectly Sorts Receipt Numbers
Symptom
Receipt Summary Report incorrectly sorts Receipt Numbers when there is a Receipt Prefix present
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Create new card in FR50 returns error 37000-could not allocate new page because of insufficient disk space
Symptom
Error is returned upon save when creating a new card within the database.
Error SQLSTATE = 37000
'Could not allocate a new page for database 'tempdb' because of insufficient disk space in filegroup 'PRIMARY'. Create the necessary space dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.
Product Line
DF-FR-21890-Errors returned upon save of Pledge Payment that fulfills a Matching Pledge
Symptom
Errors returned when entering employee gifts with employer Matching Pledges and Payments to fulfill Matching Pledges in same session and same company record. FR50 will Shut Down.
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