DF-FA-21511-Charge Type Filter Causes No Records Error
Symptom
Error message saying “There are no records available for the selected criteria.” when running a Billing Group Report with filter for Charge Type.
Product Line
One of the standard Crystal formats available as a profile report (a.k.a. yellow button report) is the biographical summary with photo.
It is creating a PDF as it should, but the photo is either squished or stretched to fit the space. Crystal is finding the photo but then distorting it.