Connection to Abila Fundraising Online Failed. Transaction deserializaton failure (6)
When attempting to import transactions from Fundraising Online into Fundraising 50 the message:
"Connection to Abila Fundraising Online failed. Please refer to your online help for more information. Transaction deserialization failure (6)" appears
Purging Audit Logs
DF-M16488-Turning filters on and off causes IIS crash when linked data displayed
The User Has No Realms
When logging into MIP Cloud the user receives the message: "The user has no realms"
Login Attempt Failed using RDP Access after Azure Migration
After my Organization was migrated to the Azure server when I try to log in I get a Login Attempted failed message when using a username and password that previously worked.
DF-FA-030414-Unable to access Product Guides – ‘The requested content does not exist’
When attempting to access the Product Guides the message ‘The requested content does not exist. HttpStatusCode: 404’ displays.
DF-FA-030387-Web User Interface – Session expired
When actively working in MIP Cloud there are intermittent connection issues with user being returned to the login screen.
An Error 403 Forbidden Occurred logging into www.portal.mip.com
An Error 403 Forbidden Occurred when trying to access www.portal.mip.com
DF-FA-030313-Web User Interface- Message ‘Sign-in for ‘username’ failed. (401)’ when attempting to login to MIP Modern
When attempting to connect to MIP Cloud, using the Modern User Interface, the message ‘Sign-in for “username” failed. (401)
MIP Fund Accounting screen display
You may experience some or all of the following:
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Unable to view Session ID field on transfer to accounting screen
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Unable to use Copy Posted Document or Reverse Posted Document menu
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On the login screen, the Organization field is above the User Information fields
How to Change the MIP Startup Home Screen
1. Make sure you have the Navigator turned on. This can be done by clicking through the top toolbar: View>Navigator.
2. Using the Navigator on the left hand side, click Help and Support.
3. Note the default page upon startup dropdown. Choose the menu you would like MIP to begin on (the screenshot below is using Accounts Payable):
4. When you next log into MIP, it will open the Navigator directly into that home page:
DF-FA-26563-MIP not releasing seats
After choosing File>Close Organization and exiting MIP correctly, then attempting to login again, the message ‘User ‘xx’ cannot log on because xx is already logged on’ displays.
DF-FA-26910-Settings from the ‘Reports’ tab of Customize Workstation settings are not applied
Selections made on the Reports tab of Customize Workstation settings are not being applied. Users can see all reports available.
DF-FA-Web User Interface-27098-Attachments Moved to the Cloud During Migration are not Viewable in Modern
Attachments which are available in Classic are not always available in MIP Modern.
DF-FA-27250- ‘Invalid column name' when modifying an asset
When attempting to update information on any asset, the message’ Invalid column name ‘UDF description here’ displays.
DF-FA-27288- Entry Date preferences ignored when entering Document Dates
When entering transactions, it is possible to use a Document Date outside of the ranges specified in Organization Preferences Entry Dates with no warnings.