DF-FA-030258-Unable to add a new user – Incorrect Syntax.
Symptom
After attempting to a new user, the message ‘Incorrect syntax near ‘ ‘ displays.
Product Line
After attempting to a new user, the message ‘Incorrect syntax near ‘ ‘ displays.
When attempting to connect to MIP Cloud, using the Modern User Interface, the message ‘Sign-in for “username” failed. (401)
After a period of inactivity in MIP Modern the error message ‘Internal Server Error: Internal Error. The error was logged with the reference #E_a15da567-fb9b-431c-8d36-05a1c16ad93e’ displays and then returns user to login screen.
Receive message “Adobe Acrobat Reader is not installed” when attempting to open the End-User License Agreement found in Help>About MIP.
Clicking on ‘Federal Taxes’ in the MIP Classic Navigator opens the Aatrix screen – ‘Tax Forms and eFiling by Aatrix’.