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FAQ- Accessing your UAT (User Approved Testing) site for netFORUM PRO
Symptom
How do I access to our test site for netFORUM PRO?
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FAQ- Preparing data for a Data Import workbook
Symptom
I will be importing new records into netFORUM Pro using the Data Import workbook. Can you provide me with some tips on preparing my workbook?
Product Line
DF-PRO: Payment not showing as canceled in the Find Payment results when product is canceled
Symptom
Cancellation date and ‘Cancelled’ payment status are not populating in Find Payments results list when the cancellation occurs as a product cancellation (cancel event registrant, cancel membership dues) as opposed to cancelling at the invoice level.
Product Line
DF-PRO: Organization address change not updating on linked individuals
Symptom
When changing the organization address, the linked individuals with linked addresses do not reflect the new address.
Product Line
DF-PRO: Remove the Early Registration Fee information from displaying on eWeb
Symptom
The system option “EwebShowEarlyRegularLateRegDates” is no longer functioning.
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DF-PRO: Country sporadically changes to 'Canada'.
Symptom
Sometimes when viewing the addresses associated to a CRM record the country will appear as Canada by default.
Product Line
DF-PRO: 21893 - Pro-rated membership leaving a balance due
Symptom
Clients that created membership renewal orders in the eWeb are being charged a pro-rated membership amount on their credit card. Because of this it is adding an open order to their account and keeping the invoice open with a balance due.
Product Line
DF-PRO Bundle Pricing is not over-riding the original product price.
Symptom
When purchasing a bundle setup in NetForum Pro the system is reverting the bundle price back to the total price for all the bundle components. For instance, If you have a bundle with 2 shirts for $25 but they are listed as $15 each, then the system will revert the bundle price to $30 if you get 2 shirts instead of the intended $25.
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RDP May be Dangerous Notification Launching Multitenant RDP in Chrome
Symptom
On 7/17/2020 users in the MIP Cloud Multitenant Environment Started getting a warning when downloading the RDP in the Chrome Browser.
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