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DF-PRO: Country sporadically changes to 'Canada'.
Symptom
Sometimes when viewing the addresses associated to a CRM record the country will appear as Canada by default.
Product Line
DF-PRO: 21893 - Pro-rated membership leaving a balance due
Symptom
Clients that created membership renewal orders in the eWeb are being charged a pro-rated membership amount on their credit card. Because of this it is adding an open order to their account and keeping the invoice open with a balance due.
Product Line
DF-PRO Bundle Pricing is not over-riding the original product price.
Symptom
When purchasing a bundle setup in NetForum Pro the system is reverting the bundle price back to the total price for all the bundle components. For instance, If you have a bundle with 2 shirts for $25 but they are listed as $15 each, then the system will revert the bundle price to $30 if you get 2 shirts instead of the intended $25.
Product Line
Internet Explorer 9 limits access to the Fundraising Online Control Panel
Symptom
Internet Explorer 9 offers limited functionality or does not allow access to all available tools, tabs, and windows in the Fundraising Online Control Panel
Product Line
Internet Explorer Page Rendering Issue
Symptom
Donation page does not render using Internet Explorer but will render using Firefox
Product Line
DF-M17182-Pledge transaction with credit to spouse creates transaction type on spouse as a Credit transaction type
Symptom
When you create a Pledge transaction on a spouse and give credit to spouse, in Oracle systems the spouse’s transaction is created as a “Credit” transaction type. In SQL systems, a Pledge Credit transaction is created on the spouse.
Product Line
Cursor focus remains in Name/Id field in Search using Chrome but not using Internet Explorer
Symptom
Using Internet Explorer 10, when you enter a name in the Name/id field in Search Database, and there is no match on criteria, the cursor focus does not remain in the name/id field. You must mouse back into the field to type in another name.
Using Chrome however, the cursor focus remains in the name/id field for the user to continue typing in another name, without having to mouse in the field.
Using Chrome however, the cursor focus remains in the name/id field for the user to continue typing in another name, without having to mouse in the field.
Product Line
Navigator does not refresh following viewing reports from the Reporting menu
Symptom
After running reports that display to screen (pdf, html, etc) the navigator is showing the reporting groups and does not refresh to the navigator.
Product Line
Reporting > Report submission to the queue freezes system
Symptom
Report submission to the queue freezes system (system wide problem affects all users)
Product Line
DF-M17079-Lookup maintenance-Error inserting/updating relation pair with limited Access
Symptom
If you try to limit Millennium User Group Access on a relation pair record, an error occurs on insert or update.
Error Message -- Update
UPDATE relation_pairs SET relp_mgp2 = '67108863.0 ', relp_whose = 'la ', relp_amt2 = 0.00, relp_agp1 = '1'000000, relp_amt1 = 0.00, relp_isa = 'am ', relp_agp2 = '1'000000, relp_comm = '', relp_mgp1 = '67108863.0 ', relp_actv = 'Y' WHERE relp_key = 5046
SQL_ERROR
[Microsoft][SQL Server Native Client 11.0][SQL Server]Incorrect syntax near '000000'.
Error Code 102
UPDATE relation_pairs SET relp_mgp2 = '67108863.0 ', relp_whose = 'la ', relp_amt2 = 0.00, relp_agp1 = '1'000000, relp_amt1 = 0.00, relp_isa = 'am ', relp_agp2 = '1'000000, relp_comm = '', relp_mgp1 = '67108863.0 ', relp_actv = 'Y' WHERE relp_key = 5046
SQL_ERROR
[Microsoft][SQL Server Native Client 11.0][SQL Server]Incorrect syntax near '000000'.
Error Code 102
Product Line
DF-M7741-Issues with Membership Data (Hard vs Soft Money) After Millennium Upgrade
Symptom
Membership transactions are not linking correctly
Gift Membership Entered Before Millennium Upgrade from 7.8.4 to 2013.5
Membership link to gift giver’s record
Gift giver’s dues links to membership and recipient’s dues row
Gift recipient’s dues links to gift giver
Gift Membership Entered After Millennium Upgrade from 7.8.4 to 2013.5
Membership now links to recipient’s dues row
Gift recipient’s dues row links to membership and gift giver’s dues
Gift Membership Entered Before Millennium Upgrade from 7.8.4 to 2013.5
Membership link to gift giver’s record
Gift giver’s dues links to membership and recipient’s dues row
Gift recipient’s dues links to gift giver
Gift Membership Entered After Millennium Upgrade from 7.8.4 to 2013.5
Membership now links to recipient’s dues row
Gift recipient’s dues row links to membership and gift giver’s dues
Product Line
DF–M16999-Accessing Customized Gifts-Main-Long Screen Kicks User Out of Millennium
Symptom
User retrieves selected constituent record, focuses on Giving Detail is immediately logged out of Millennium upon display (mini\short\long) adjustment.
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AWS – Aatrix eFile blocked by IE enhanced security
Symptom
You are logged into the AWS Cloud environment and are efiling in Aatrix. You get an error from Internet Explorer. “Content within this application coming from the website listed below is being blocked by Internet Explorer Enhanced Security Configuration.”
Product Line