DF-FA-030313-Web User Interface- Message ‘Sign-in for ‘username’ failed. (401)’ when attempting to login to MIP Modern
When attempting to connect to MIP Cloud, using the Modern User Interface, the message ‘Sign-in for “username” failed. (401)
DF-FA-27258-Web User Interface- Internal Server Error after period of inactivity
After a period of inactivity in MIP Modern the error message ‘Internal Server Error: Internal Error. The error was logged with the reference #E_a15da567-fb9b-431c-8d36-05a1c16ad93e’ displays and then returns user to login screen.
Error Message “Your Licensed Seat is No Longer Active”
Error Message “Your Licensed Seat is No Longer Active”
DF-FA-030330- Unable to open End-User License Agreement
Receive message “Adobe Acrobat Reader is not installed” when attempting to open the End-User License Agreement found in Help>About MIP.
DF-FA-030341-Clicking on Federal Taxes in Classic Navigator Brings up Aatrix
Clicking on ‘Federal Taxes’ in the MIP Classic Navigator opens the Aatrix screen – ‘Tax Forms and eFiling by Aatrix’.
An Error Occurred Processing Your Request from www.portal.mip.com
An Error Occurred Processing Your Request when trying to access www.portal.mip.com
Vendor ID’s not Available in Display Vendor Balances
1. When you go to Activities>Accounts Payable>Display Vendor Balances there is nothing in the Vendor ID drop down and you are unable to type anything in the field.
2. When you go to Maintain>Vendors>Select a Vendor>Click the Display Balances Icon you receive the error “Vendor ID is required.”
RemoteApp Disconnected
When attempting to login to www.portal.mip.com the message:
RemoteApp Disconnected:
Your computer can’t connect to the remote computer because an error occurred on the remote computer that you want to connect to. Contact your network administrator for assistance.
The session ID did not increment correctly
I used the keyboard shortcut (Shift +), and the system assigned an unexpected session ID. How can I change this?
Release of Password Authorization
Question: I have lost the password for User ID ADMIN. We have successfully upgraded, but can't unlock users or change rights assignments. Is there a default password set when the software is upgraded? If not, how can I get the Admin password reset?