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Unable to login to MIP Modern
Symptom
Unable to complete the login to MIP Modern. The product spins
Product Line
DF-FA-030427-Web User Interface- Message ‘We’re sorry, there is a problem with the service. (504)’ when attempting to login to MIP Modern
Symptom
The message 'We're sorry, there is a problem with the services. Please try again soon (504).’ displays when attempting to login to MIP Modern.
Product Line
DF-FA-Web User Interface- 030407-MIP Modern-stuck spinning when changing organizational database
Symptom
When attempting to change organizational database in MIP Modern, MIP will get stuck spinning.
Product Line
DF-FA-27258-Web User Interface- Internal Server Error after period of inactivity
Symptom
After a period of inactivity in MIP Modern the error message ‘Internal Server Error: Internal Error. The error was logged with the reference #E_a15da567-fb9b-431c-8d36-05a1c16ad93e’ displays and then returns user to login screen.
Product Line
DF-FA-27262-MIP Cloud Audit Trails System Audit/Summary Organization Audit Search Does not run and locks the system
Symptom
Using Search box on the System Audit and/or Summary Organization Audit in MIP Modern does not allow a search and locks the screen.
Product Line
An Error Occurred Processing Your Request from www.portal.mip.com
Symptom
An Error Occurred Processing Your Request when trying to access www.portal.mip.com
Product Line